Customer Service Accounts Payable

Uma Bharadhwaj

Email: ***.*******@*****.***

Phone: 949-***-****

Irvine, CA

Objective

Seeking a position that will utilize my experience, education, skills and provide an

opportunity to grow and build a career.

Work Summary

4+ years of experience in Financial Services, Data Processing and Analysis.

Skill Set

Strong knowledge of Financial services industry, with proficiency in

• MSP Fidelity

• Accounts Payable

• SAP for Vendor Payments

• MS Office

• Excellent written and verbal communication skills.

Work Experience

Sep 2006 – Jan 2008, Financial Analyst, Lehman Brothers (India), Mumbai

Role: Financial Analyst at Mortgage Capital Division

Managing the servicing side of mortgage loans as a Special Loans Processor

• Responsible for analyzing interest rate changes for home loans, matured loans, handling

balloon payments, bankruptcy, foreclosure, fixed rate loans and ARM (Adjustable Rate

Mortgage) loans

May 2005 – Feb 2006, Customer Service Associate, Countrywide Financials, Mumbai

Role: Customer Service Associate (CSA)

Part of the Mortgage Lending team

• Responsible for processing home loan applications for Britain’s leading bank Barclays.

Job profile mainly included data entry of home loan applications and conducting a credit

search using the tool Experian.

Jan 2003 – Feb 2005, Senior Process Associate, Global e:Business Operations Pvt. Ltd.

A wholly owned subsidiary of HP Europe BV, Bangalore, India

Role: Regional Vendor Administrator for Vendor Payables Team (Senior Process Associate)

Responsible for approval of existing third party vendors for Hewlett Packard, by ensuring they

conform to the legal and corporate laws.

This position gave me to expertise in the following:

• Communicating with worldwide HP employees for nine countries including the Latin

American Region, US and Canada.

• Proficiency in using SAP screens for Vendor Payments.

• Strong working knowledge of the Accounts payable process.

Green Belt Certified:

During my tenure at Global e:Business Operations Pvt. Ltd. I had the opportunity to attend a Six

Sigma Training Program and passed a subsequent Green Belt Certified exam.

Achievements

Lehman Brothers – Jan 2007 – Spot Award for developing a flow for processing matured loans

HP – Jun 2004 – Silver award for excellence in Training processing and Team management

Education

Bachelors in Management Studies (BMS) 1999-2002

Percentage Obtained-65.5% (First Class)

SIES College of Commerce and Economics,

University of Mumbai, India

Internship: Management Trainee

• Apr – Jun 2000, O.R.B.I.T.S International, Mumbai

Market research and analysis of data for FMCG products

• Apr – Jun 2001, Rashtriya Chemicals and Fertilizers, Mumbai

Presented a report on marketing analysis for RCF’s fertilizers

HSC (12th) Stream-Commerce (1999)

Percentage Obtained-69.5% (First Class)

College: Swami Vivekanand Junior College, Mumbai

Maharashtra State Board University – Pune

SSC (10th), Year of Passing-1997

Atomic Energy Central School, Mumbai

Central Board of Secondary Education (CBSE)

Percentage Obtained- 64.6% (First Class)

References

Anna Diebert- Independent Foreclosure Review Auditor at Nationstar Mortgage

Email: ******@*******.***

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