Francy J Tharakan
**** *** ******, ***********, ** bec, H9H 4W7.
Mob: 514-***-****, E mail : **************@*****.***
Skill Summary
Software Quality Assurance
Rich experience in software QA industry, worked in different roles,
different business domains
Prepared test plans, test scenarios, test cases, estimates, test reports,
defect management.
Tested Desktop and Web based applications [ERP/MIS]
Worked in Agile and Water Fall methodologies, involved in various SDLC
phases.
Managing Offshore team and reporting to client.
Participated in process audits and took initiative in adding new process
Did performance review and annual appraisal of of team members.
Test automation software: Mercury Quality Center,Test Track Pro, Team
Foundation server.
Platforms: Windows Platform
Programming languages: ASP, ColdFusion, HTML.
Database systems: Oracle, MySQL, Microsoft SQL Server
Other software: Microsoft Office Tools, Microsoft Project,Soap UI
Professional Experience
Test Lead [Genoa QA Team]
Employer : Oceanwide Inc, Montreal.
Period : November 2011 to May 2013
Responsibilities :
QA activities in Genoa Core QA Team
Leading a team of six QA Analysts
Active role in Sprint grooming sessions, providing complexity ranks to each
functionality based on effort.
Taking part in Sprint planning meeting providing estimates and adding QA
tasks in dashboard
Creation of QA Test Plans, Test Case and Test Data.
Test Execution of Test cases in UI and verification of Data in SQL server
Actively participating in Scrum meetings and triage meeting to track
progress and prioritize defects
Defect management and test verification in Team foundation server
Review of test cases and test results document created by QA team members
Testing in different browsers and smoke testing test readiness of test
environment.
Tracking progress of all testing activities and status reporting to Sr.
Manager and VP
Preparing Test Summary report per Sprint
Presenting the new functionality to the stake holders in the Sprint Review
meeting
Discussing the risks, issues and process improvement in the Sprint
Retrospective
Causal analysis of defects and steps for improvement.
Management tasks for Genoa QA Team
Set Short and long term goals for the team members
Help employees plan career objectives within team and organization
Performance review and salary appraisal of team members
Define and implement testing methodology [Waterfall / Agile]
Meet with team members to go over project Goals and status
Discuss Project time lines with project Managers.
Review current test plan status with management.
Training and Mentoring of new employees and doing KT session after each
release to update the team knowledge on what was implemented and test
verified
Attended Requirement Analysis meeting to provide QA effort, risks and
impacted areas to senior management before signing the SOW with the client.
Senior QA Analyst
Employer : Oceanwide Inc, Montreal.
Period : January 2010 to October 2011
Responsibilities :
Preparation of Testing estimate per functionality.
Preparation of Test Plan, Test Cases, Test Scenarios, Impact analysis,
Traceability Matrix
Presenting test scenarios to stake holders and review of test cases created
by team members.
Execution of Test Cases and Test Results document
Test verification in Database SQL server
Defect Management in Test Track Pro / Team Foundation server
Test verification of Defects and closure of defects
Test verification in multiple browsers, languages and environments.
Interaction between other groups and reporting status to QA Manager.
Web Service testing.
Causal Analysis of defects
Training new employees and providing KT sessions
Attending Account director meeting to provide status per functionality and
to raise any risks identified.
Web based MIS Application : Genoa - Marine Insurance application in ASP.NET
/ MS SQL Server.
Project Lead - Testing
Employer : Cognizant Technology Solutions Ltd.
Period : May 2007 to September 2009
Responsibilities :
Experience in leading a testing team of fifteen members
Involved in preparation of Project estimate, Project plan, Test plan, Test
Scenarios and Test cases
Involved in the resource estimation and management for a release.
Preparation of requirement analysis documents and clarification sheets
Review Test scenarios, Test cases and Unit test cases for the team and
other Release teams
Test case Execution and test log preparation of test cases in HP Quality
Centre.
Test verification test results in Oracle Database
Preparation of requirement traceability matrix (RTM) and risk management
plan
Defect management and Test verification of defects to closure using HP
Quality Centre (QC)
Working along with development team to investigate the defect cause and
address defect resolution.
Experience in system testing, regression testing, installation testing and
performance testing.
Verifying installation in different versions of windows OS and
availability remote desktop application like Citrix, VNC etc..
Preparation of Test summary report / Performance testing report and Causal
analysis of defects.
Preparing knowledge repository and learning document for each release.
Daily status reporting to onshore delivery manager and fortnightly reports
to Client director (projects)
Have testing experience in both web based and desktop applications (.NET
and Java)
Involved in documentation for process audit of the project
Member of core group for decision making, planning of work, and process
improvement.
Actively participated in recruitment process and performance appraisal of
team members.
Mentoring new joinees in the team and conducting knowledge transfer
sessions.
Web based Application :
Portable People Meter Web application - Tool used by Arbitron to measure
and tabulate the radio ratings, which is generated from each individual
who participate in the survey by wearing the PPM and hears radio
programmes. Developed in Java and Oracle as DB
Desktop Application [VB with MS SQL Server ]
SmartPlus : Application to manage advertisement slots based on clients
budget and Program ratings for radio and TV media.
PrintPlus : Application to manage advertisement slots based on clients
budget and media ratings for Print media.
TST : Application for integrating data from an obsolete applications TV
Scan and Tap Scan to SmartPlus
C.T.O and Patner
Company : Ivory Infotech.
Period : April 2002 to May 2007
Responsibilities :
Create Project estimate, Project plan, Test plan, Test scenarios, Test
cases, Test scripts
Review of test cases from the test team and providing unit test scenarios
for Development team
Execution of test cases for system testing, regression testing.
Installation testing of desktop application in different versions of
Windows OS
Preparation of requirement documents, system study of existing process,
Comparing functionality of competent products & prioritizing new
requirements for development.
Preparation of requirement traceability matrix (RTM) and risk management
plan.
Defect reporting and tracking using Customized tool in MS Excel and porting
into HP QC
Working along with development team to investigate the defect cause and
address defect resolution.
Preparation of Test summary report / Performance testing report and Causal
analysis of defects.
Preparing knowledge repository and learning document for each release.
Technical support after software implementation and preparing user manuals
Helping the pre-sales team to present the software product demo
Status reporting to the senior management of client.
Worked in application from SCM / Accounts and Finance domains
Implemented QA Process based on waterfall SDLC
Training new QA / Development Employees in the team, Writing training
documents and schedule
Web based Applications [ASP.NET and MS SQL Server or My SQL]
msgwire.com : This is a newsletter application in which campaigns can be
created and sent to recipients.
Ivy-Business Suite : IvyOne Business Suite is an ERP solution customized
for SCM domain.
Ivy-Projects : The project was done to keep track of the project
development in Ivory Infotech.
Gates Millennium Scholarship Programme : This is student management project
done for GMSP, USA.
Ivory Talk : Web based chat application, Developed in Java and My SQL
Materials Management MIS : This software automates the functions in the
purchase department of CDAC.
HR Management MIS : This software automates the functions in the personal
department of CDAC..
e-School : e-School is an comprehensive online student management system.
Desktop Applications [Visual Basic and MS Access]
Ivy-Voyager : Travel & Tour Company management software.
Ivy-Finity : Accounting software for charitable / non profit organization.
Java and My SQL
Ivy-Realtor : Real estate company software . .
Ivy-Message : CRM software for automobile service centres.
Ivy-Entrack : Sales automation software & Sales lead tracking.
Memory Module Software : Serial port communication software for reading
data of external devices
Medical Image Creator : Serial port communication software for taking
snaps of CT Scanner video output
Quality Assurance Engineer
Employer : Zanchu Inc.
Period : November 2000 to March 2002
Responsibilities :
Actively involved in the requirement analysis meeting
Create Test plan, Test scenarios, Test cases, Test Estimates
Execution of test cases for system testing, regression testing, and
performance testing.
Test verification of test results in MS SQL Server
Preparation of requirement analysis documents and clarification sheets
Defect reporting and tracking using excel sheet
Working along with development team to investigate the defect cause and
address defect resolution.
Status reporting to Senior Management and Dev Team
Worked in QA process for Waterfall SDLC
Web Developer
Employer : Elton Web Solutions Pvt Limited.
Period : November 1999 to October 2000
Responsibilities :
Coding of web based application [Oceanfreights.com] in Coldfusion and MS
SQL Server.
Execution of Unit test cases for unit testing and its log.
Preparation of process flow diagram and creation Database tables
Defect reporting and tracking using excel sheet
Education
MBA with marketing as major from Indira Gandhi National Open University in
2005
Diploma in Oracle and C Programming from NICT in 2001
Diploma in E-Commerce in 1999
Bachelor of Science with Chemistry as major from Mahatma Gandhi University
in 1995
Achievements
Represented the employer for CMMI Level 5 audit in Requirement - Analysis &
Design module.
Achieved ISTQB certification in 2008
Language Preference
English