Customer Service High School

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VA N E S S A A . M A G A DA N

OBJECTIVE

To gain employment with a company that will provide me with the opportunity to use my

experience and abilities to the fullest extent to better both myself and interest of the

company.

SUMMARY OF SKILLS

Bilingual in Spanish and English Languages

Ability to multi task in order to archive successful results

Experience working in high pressured environment and sensitive situations

Proficient in Microsoft, Excel, and Power Point

Understand the value of excellent customer service

PROFESSIONAL QUALIFICATIONS

Crew Trainer

Coached new crew members into handling equipment, cash, food, and following

safety guidelines

Set an example for other employees of excellent customer service and handling

various situations

Children’s Spanish Tutor

Set goals for myself of what I wanted the children to accomplish and learn in that

day’s session

Obtain knowledge and skills to teach a different language

National AP Spanish Literature and AP Psychology Courses and Exams

• Excelled on three national AP exams and courses

• Challenged myself in three rigorous courses to grow academically

EMPLOYMENT

HCR Manor Care, Arlington Height IL Dietary Aide 2012 Present

McDonald‘s, Des Plaines, IL Crew Trainer 2010 2012

EDUCATION

William Rainey Harper College 2013 Present

Rolling Meadows High School Class of 2013

REFERENCES

John Fox ESL Teacher 773-***-****

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