Manager Testing

LUDMILA LAZAREVA

*** ******* ***.,

Hasting-on-Hudson, NY, 10706

914-***-**** Home / 914-***-**** Cell

*************@*****.***

Web QA Administrator with 10 years of experience in manual and automated software testing,

interaction with developers and clients to ensure delivery of user-friendly and quality product.

Looking for a challenging position with a progressive company where my qualifications and

diversified skills will be fully utilized and enhanced.

COMPUTER SKILLS:

Automated Test Tools: SQA Suite (SQA Administrator, SQA Manager, SQA Robot, SQA Log

Viewer, SQA Site Check), Astra Site Manager, Astra Quick Test, LinkScan, LinkBot, Macrobot, MS

Web Application Stress Tool; AppScan – Security testing tool; Web Performance Load Tester;

Selenium (PHP), LoadUI and JMeter– Load and performance Testing Tools;

Bug Tracking Tools: Test Track Pro, Bug Collector Pro; PVCS Tracker I-Net, Team Track;

FogBugz; Trac, Jira;

Operating Systems: PC - Windows, XP, Vista/MAC; Mobile - iOS and Android;

Browsers: PC – IE, Firefox, Safari, Chrome/ MAC – IE, FF & Safari;

Databases: MS Access, SQL Server, My SQL;

Languages: SQL (DML), SQA Basic, HTML, JavaScript, VBScript; PHP;

Software: Microsoft Office, Quicken, Visio, Interwoven – Team Site, Acrobat Reader, InterDev,

Outlook, Photoshop, HomeSite, NIKU, SAS, Endeca Navigation Platform, Web Trends Reports,

Google Analytics, Savicom; Openads & Atlas – Ads Manager for online publishers, advertisers

and media operations; DFP – Dart for Publisher; Lyris - internet marketing solutions; Lyris List

Manager and Lyris Marketing; Mobile apps. for Blackberry, Android & iOS;

EXPERIENCE:

06/2013 – present Havashealth.com, New York – Consultant/Contractor

HAVAS is the sixth largest global advertising and communications group worldwide.

- Testing world class websites with dynamic UIs, mobile content for Amgen ( Amgen is an

American-based multinational biopharmaceutical company), Novartis, Eisai etc.

- Testing pharmaceutical and healthcare presentations on iPAD using Veeva iRep tool;

- Participating in developing and executing test plans including, but not limited to functional,

regression, system level and load testing, objectives, scope, milestones;

- Verifying browser and OS compatibility;

- Tracking and Monitoring Defects using Jira;

09/2012 – 04/2013 comiXology.com, New York – QA Manager

comiXology.com is a digital comics distribution platform with over 100 million comic downloads

as of October 2012 and the best source for digital comics on the web, iOS, and Android.

- Testing digital comics across multiple platforms: Web, iOS and Android;

- Managing Web and Mobile QA Teams and outsourced testers;

- Designing, developing, and documenting the QA testing methodologies, processes,

procedures;

- Working in close collaboration with business team members and software developers;

- Research on best practices and market trends;

- Creating detailed and accurate estimates, functional and technical specifications, schedules,

timelines, and written status reports throughout the development process;

- Digital and secure API calls testing for iOS and Android;

- Determining additional resource requirements, resource schedule and QA infrastructure for new

projects and estimating testing duration for every new project ;

02/2006 – 08/2012 Money-Media/Financial Times of London (FT.com) – New York - QA

Manager

Money-Media, (http://www.money-media.com) the publisher of Ignites, Fundfire, Ignites Europe,

Ignites Asia, Agenda, BoardIQ has been acquired by The Financial Times, the U.K.-based

financial publisher in 2008.

(MM websites: www.ignites.com, www.fundfire.com, www.agendaweek.com,

www.igniteseurope.com, www.boardiq.com)

- Testing world class websites with dynamic UIs, mobile content and communities, leveraging

Google, web services, xml, xhtml, PHP and 'Ajax'.

- Planning, tracking and managing Agile and Traditional Software development;

- Participating in developing and executing test plans including, but not limited to functional,

regression, system level and load testing, objectives, scope, milestones;

- Creating and maintaining Money-Media Intranet;

- Managing a workable test-farm and maintaining the QA & Security tools vendor relationship;

- Research on best practices and market trends;

09/2003 – 02/2006: Fry. Inc., New York – Lead QA/E-commerce Specialist – www.fry.com

Fry, Inc., a leading e-commerce design, development and managed services provider . Fry

specializes in system engineering, managed services, information architecture, creative design,

usability, brand strategy and analyses.

Clients’ list included Godiva Chocolatier, Audi, FAO Schwarz, Prevention (OCP), Home Décor,

Eddie Bauer, Spiegel, Crate and Barrel, Discover Card, Coach, Lillian Vernon, Nestle, K-Mart,

Gevalia, the New York Mercantile Exchange etc.

Responsibilities included:

- Performing Defect Causal and trend analysis: analyzing different web-sites Statistics (Browsers,

Platforms, and Errors etc.), Error Log Files and Standard Performance;

- Conducting formal usability testing among current and prospective customers in order to identify

which aspects of the site were creating confusion or preventing users from easily finding

information or executing desired actions;

- Creating detailed and accurate estimates, functional and technical specifications, schedules,

timelines, and written status reports throughout the development process;

- Tracking and Monitoring Defects using Team Track (Bug Tracking System);

10/ 2000 – 09/2003: “LEGO”, New York – Web QA Administrator

LEGO Direct is the direct-to-consumer business unit of the well-known Danish Toy Company

“LEGO” - the web sites www.LEGO.com, Shop.LEGO.com

Key Team Member of LEGO.com, the web site completely redesigned in 2002 and now one of

the top 5 web destinations for children worldwide; the site currently covers 18 countries and

works in 5 languages: English, French, German, Korean and Japanese. Among other

responsibilities, my team tested and debugged 25 new games.

Responsibilities included:

- Designing, developing, and documenting the QA testing methodologies, processes, procedures;

- Creating and maintaining Lego QA Web site on the Intranet;

- Participating in developing and executing test plans including, but not limited to functional,

regression, system level and load testing, objectives, scope, milestones;

- Providing guidelines setup schedules and task list for functionality, usability and performance

testing;

- Managing QA Team and outsourced testers to launch and maintain a robust e-commerce site:

Lego Shop At Home;

- Monitoring and improving the entire software development Process, making sure that any

agreed - upon standards and procedures are followed, and ensuring that any problems are found

and dealt with. It is oriented towards ‘prevention’

- Creating the Defect Prevention Process using Software Risk Management techniques to

prevent bugs and monitoring the results of the Defect Prevention process to ensure its continued

effectiveness;

- Providing standard testing training for LEGO staff and freelance testers; Interviewing applicants

for QA Consultant and Junior positions;

- Performing Defect Causal and trend analysis: analyzing LEGO Statistics (Browsers, Platforms,

and Errors etc.), Error Log Files and Standard Performance;

- Tracking and Monitoring Defects using Test Track (Bug Tracking System);

EDUCATION:

1977 – 1982 - Moscow Pedagogical University, B.A in Linguistics (Foreign languages), Moscow,

Russia

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