Customer Service Manager
Resume:
Bradford K. Platt
*** ***** ***** ****** ******, AL 36303
I have over ten years of experience, in shipping and receiving warehousing. My knowledge
and work ethic will allow me to be an excellent resource to your company.
Professional Profile
• •
Customer relationship building OSHA handle hazard material
• waste certification
Customer service experience
•
• Technical school training
Solid communication skills
•
• Trouble shoot/ repair of
Supervisory experience
compression equipment
• EPA I, II, III certified
• Dynamic team player
• Fork lift PE cherry picker tugger
• Experience with Safety Team
certified
Committee
Professional Experience
Wal-Mart Distribution Center Brundidge, Al
November 2004 to September 2012
Order Filler
Achievements:
• Perfect Attendance Recognition
• Top Performer of Productivity
• Five Year Safety Award
Responsibilities:
• Order picking- Efficiently picking customer orders for shipment,
ensuring that the correct number and type of product is loaded and
shipped
• Quality- Ensure inbound and outbound shipments are accurate and
free of damage
• Repack- Repack and weigh any orders that require such handling,
as necessary.
• Equipment- Operate forklift in performance of order filling duties
• Productivity- Meets company standards for expected productivity
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Family Dollar Distribution Center Marianna, FL
January 2012 to April 2012
Shipping and Receiving Lead Manager
Responsibilities:
• Properly document and prepare product and information for timely
shipment to customer
• Maintaining an established production level and quality standards
with the order filler team
• Tracking of shipments and report to customer, if necessary
• Verify all goods and information received/shipped against purchase
orders and shipping documents
• Responsible for the quality of shipped product, accuracy of
information, and the authority to contact customers to resolve
discrepancies
Sears Warehouse Dothan, Al
April 2001 to April 2010
Shipping and Receiving Lead Manager
Achievements:
• Perfect Attendance Recognition
• 10 Year Service Recognition
Responsibilities:
Direct and oversees the receipt, coordination and safety of goods
that are inventoried and distributed throughout the store.
• Managing Merchandise Pick Up (MPU) times within allotted
company standards
• Assist in maintaining the security of the warehouse. Conduct
operations in a manner that promotes safety. Comply with OSHA
and MSDS standards.
• Leads/manages warehouse techs and purchasing coordinators.
• Recruits, hires, trains, develops, and appropriately manages
associates. Responsible for scheduling and staffing of warehouse
employees
Education
Gadsden State Community College Wallace Community College
Gadsden, Al Dothan, Al
HVAC- Heating and Cooling Certification HVAC A.S.- Heating and Cooling
September 2004 Associate Degree
December 2008
Contact this candidate