Customer Service Representative

TAPE BRICE BAHI

**** **** ****** *********,** ***53 404-***-**** *********@*****.***

OBJECTIVE:

Seeking a challenging and rewarding position in the IT industry.

EDUCATION

ITT Technical Institute Atlanta, GA

AS Degree, Computer Network Systems December 2012

SKILLS

• Bilingual French and English

• Microsoft Office Suite

• Computer Network Systems

WORK EXPERIENCE:

Core Mark Atlanta, GA Aug. 2012 – Sept. 2012

Warehouse Associate

• Retrieve inventory using motorized pallet jack or forklift

• Built pallets according to order specifications

Delta Global Services Hartsfield-Jackson Atlanta Airport 2008 - 2010

Ramp Agent

• Lift, load/unload and transport baggage, mail, and cargo to and from aircrafts.

• Operate ground support equipment such as tugs, conveyor belts and tow tractors.

TBI Management Incorporated Hartsfield-Jackson Atlanta Airport 2007 - 2008

Encoder/Customer Service Representative

• Scanned customers’ luggage in order to accelerate luggage delivery to correct destinations.

• Assisted customers in finding their correct destinations throughout the airport.

• Provided French and Spanish translations for foreign passengers.

Prime Flight Aviation Service Hartsfield-Jackson Atlanta Airport 2005 - 2007

Supervisor

• Supervised day-to-day activities of specified department.

• Found solutions for customer complaints.

• Communicated new and existing policies and procedures to my department.

Skycap

• Handled baggage for travelers at transportation terminals.

• Greeted passengers and offered curb side baggage check-in and other travel related passenger

services.

North Druid Hills Golf Club Atlanta, GA 2005 - 2005

Front Desk Clerk/Food Runner

• Performed a variety of duties including, but not limited to checking in clientele and providing

excellent customer service.

• Promoted and processed new membership enrollment forms.

• Replenished assigned workstations with hot/cold foods.

• Maintained sanitary workstations and utensils before and after each shift.

• Responsible for unloading food trucks and distributing the products to the correct locations.

Contact this candidate