NORA COLE
*** *******, *** *******, ** *****
EMPLOYMENT HISTORY
Transcriptionist
**** – present
Various companies, clinics, and hospitals. Duties have included maintaining a 24-48
hour turnaround of all job types (H&Ps, clinic notes, discharge summaries, radiology,
consultations, procedure notes, correspondence). Created personalized templates for
clinics to improve accuracy and consistency of reports, both in dictating and
transcribing. Proficient with Medrite, Word Perfect; DVIs, tapes, and computer
for voice. Have worked out of my home, in hospital, and in clinic settings and by
production, hourly, and contract pay scales.
• Regional Medical Lab, Tulsa, OK, November 2009 - present
Contract work doing the dermatological pathology cases.
• Genesis Cancer Center, Hot Springs, AR, August 2008 – April 2009
Contract work for overflow dictation of Timothy Webb, M.D., Fred Divers, M.D., and
Robert Muldoon, M.D.
• Digital Transcription Services, Oklahoma City, OK, 1997 to 2008
Various hospitals accounts, some clinics with all work types. Pay was based on
production (65 character line, no headers or footers.)
• Cancer Care Associates, Tulsa, OK, 1997-1998
In-house transcription department responsible for approximately 20 doctors' dictations
locally from 4 office locations, as well as numerous state-wide satellite locations.
• Self-employed, Tulsa, OK, 1996-1997
Contract work for Steven Buck, D.O., and Richard Staab, D.O., oncologists.
• Ranch Acres Internal Medicine Clinic, Tulsa, OK, 1994-1997
Organized and initiated working system for dictation and transcription of an 8-doctor
clinic. Set up specialized templates for each physician. Maintained and managed
dictation on computer system to maintain consistent work flow. Daily backup of
transcription.
• Saint Francis Hospital, Tulsa, Oklahoma, 1993-1994
In hospital transcription department, evening shift, with emphasis on completing H&Ps,
consultations.
Crown Products, Tulsa, OK
1991 -1994
Office manager/secretary/receptionist for small computer company.
Blue Cross Blue Shield of Oklahoma, Tulsa, OK
1983-1990
● Provider service representative. Implementation of PPO network. Responsible for
mailing of contracts, verification of all contract information and Input of all information
into computer system. Compilation, updating, editing, and mailing of PPO directories on
a yearly basis. Education of health care providers regarding payment issues, contract
responsibilities and stipulations.
● Member service representative. Direct accountability to the vice-president and
manager over claims. Researched inquiries from state health insurance commissioner
concerning BCBS denial of payment to subscribers.
● Claims processor.
● Data entry clerk, Medicare department.
EDUCATION
● Oral Roberts University, Tulsa OK, 1977-1981
Bachelor of Arts with double major in English Literature and Telecommunications.
● Tulsa Junior College, Tulsa, OK, 1992-1993
● Hope High School, Hope, AR, 1972-1976
References are available upon request.