Customer Service Sales

Andrew Torraville

#** -** ********* **. ******, On

Telephone # - (905) - 493 - 0701

Cellphone # - (289) - 893 - 1434

E-mail - ******.**********@*****.***

OBJECTIVE:

To obtain a position within your company, and gain opportunity for quality training and increasing levels of

responsibilities.

SKILLS:

- Able to follow directions and work hard to complete tasks

- Works well in a team environment

- Experienced in working with the public

- Hardworking and punctual

- Organized

- Fluent in Graphic Design and Web Development

- Keen eye for detail

- Responsible and Trustworthy

WORK EXPERIENCE

Premier Tech Home + Garden Exsell Merchandising

-Merchandiser(Contract)

Durham Region, ON (March – June 2013)

-Merchandised all Home Depots from Pickering to Courtice(7) twice a week

-Merchandised the 3 Lowes in Whitby, Oshawa and Pickering twice a week

-Reset the Garden Centres according to planogram

-Went into the stores and cleaned, down stocked, condensed garden soil and mulch skids, used pump trucks to move

skids and displays around the store as well as built displays from scratch

-Learned how to use the pricing and label makers at Home Depots and Lowes

LCBO Warehouse

-Receiver(Temporary)

Oshawa, ON (December 2012)

-Learned how to maneuver conveyer into and out of Containers

-Unloaded product up to 50lbs onto conveyer belt

-Handled broken product accordingly

-Minor cleaning duties

MartinRea Automotive Systems

-Production worker

Ajax, ON (May – August 2012)

-Worked on a production line assembling rear suspensions (Camaro)

-Fastened nuts and bolts

-Tighten the nuts and bolts with Torque Wrench

-Place stab bar and trailing arm on pallets

-Minor cleaning duties

-Responsible for filling bins with parts

Future Shop

-Merchandiser(Seasonal)

Whitby, ON (December 2011)

- Unload and load skids off of trucks using a pump truck

- Separate brown boxes from product boxes

- Fill empty skids with product from the brown boxes and the product boxes themselves (Bigger/Heavier product on

the bottom)

- Stock shelves accurately accordingly to the planogram

- Assist in customer carryouts

- Acquired WAVE certifcation

- Used the WAVE machine to place stock on the gandula

Party Packagers

-Seasonal (Servicer)

Whitby, ON (October 2011)

- When directed pulled costumes from proper corresponding box and delivered to customer at costume table

- Make sure all costume boxes(500) are organized neatly by size

- Replenish product in all aisles from overstock

- Update the costume count (size and amount)

- Refill costume boxes depending on what it needed (size)

Wal-mart

-Sales Associate

Oshawa, ON (2007-2009)

- Started when store wasn’t built and helped put up all shelves, racks and planograms for soft and grand opening

- Faced shelves and maintained work area

- Stocked and reorganized shelves when required

- Watched for misplaced product and re-stocked in proper position

-Store Standards

- Worked outside collecting and organizing shopping carts by moving them inside the store

- Was in charge of assisting customers by carrying out heavier product to their vehicle

- Properly swept and cleaned spills around the store when required

A&P(METRO)

-Deli

Whitby, ON (2006)

- Performed some customer service tasks

- Safely and properly performed tasks using meat slicer

- Properly cleaned and tidied equipment and work area

- Made sure products were properly stocked and quality controlled

EDUCATION

Anderson C.V.I

Whitby, ON (2003-2007)

- Completed all 30 credits

- Obtained 40 hours of community service through helping with childrens events around my neighbourhood and

helping the wood shop teacher bring in new lumber, and even delivering flyers and newsletters around my co-op

- Received Tech Award for having exceptional marks and original projects

Durham College

Whitby, ON (2007-2010)

- Accepted for a 3 year Multimedia Design course

- Learned basic and advanced drawing

- Used Adobe CS 3,4,5 programs to completely daily class all 3 years

- Worked in Green Screen, Audio and Photography studios to maximize the quality of my work

- Worked competitively in class to try and achieve the best projects

- Worked with classmates out of class to clarify any uncertain areas

- Did field placement for a Durham College professor making graphics and using them in video production

- Graduated in July 2010 at the General Motors Centre

*REFERENCES AVAILABLE UPON REQUEST

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