Mario Marsh
**** ********* ***** - *******, ** **350
***********@*****.*** - 678-***-****
I have an extensive amount of Customer service skills as well as Technical Skills. Available to work in a high volume call
center.
WORK EXPERIENCE
Cashier
Whole foods market - Atlanta, GA - 2012 to 2013
Entering sales into a cash register, cleaning, customer service, promoting products and services.
Technical Support Representative
Nco group - Houston, TX - November 2009 to November 2012
Employment consisted of providing excellent customer service to customers. Dealt with technical support of T-Mobile
Phones. Gave customers information on services and products as well as self-help options, Remedy, IT services
Photo Technician, Photographic Processing Machine Operators
Walgreens - Saint Petersburg, FL - August 2007 to June 2009
Operation of one-hour photo lab equipment
Constructing and maintaining camera department displays,
Entering sales on the cash register and customer service
Merchandising, store inventory and product ordering
Maintaining store signage and displays
EDUCATION
AA in Computer Engineering
Devry University
May 2013 – August 2014
Diploma in Curriculum
Lifeskills centers - Saint Petersburg, FL
January 2004 to January 2009
SKILLS
Business Systems Technology, Microsoft office, Word, Excel, Power point, Spreadsheet,
Windows 95, 98, Me, 7, Remedy, Call handling, Excellent Communication skills (written and verbal), Computer Applications,
ADDITIONAL INFORMATION
Latoya Holt
Whole Foods
Brandon Lamar
NCO group
Jason Potts
Mentor