Sales Management
Resume:
Steven P. Stricker
Longwood, Florida 32779
Primary Phone Number: 407-***-****
Email: *************@*******.***
Objective
Seeking a senior level sales, marketing and operations role in a rapidly growing business that values team orientation and high performance
Profile
Highly skilled, results oriented and motivated management professional with strong leadership skills; consistent track record of performance, deep communications industry domain knowledge as well as significant sales management, national accounts, marketing and customer service management experience. Business and operational knowledge of network topology, corporate operating systems, telephony, cloud based applications and solutions, MPLS, VoIP and SIP technology.
Business Skills
* National Accounts Sales (C-Level and Board Level )
* Senior Management Communication (Member of Senior Management Team)
* Strong State/Federal Government and Education Market Knowledge and Experience
* Strategic Account Management/SWAT Team Management
* Project Management
* Sales Management and Solution Driven Sales
* Talent Acquisition and Retention
Work History
DayStar/Birch Communications
Director of Strategic Sales and Account Development Port Charlotte, Florida (Current) (6 Direct Reports)
* Developing Large Account Strategies; Sales, Account Management, Account Development, Project
Management and Support
* Working closely with large medical accounts regarding HIPPA Compliancy and the handling of
confidential patient information in secure network environments (EMR and Content Security)
* Developing Account Management Team, the focus of this team will be; retention, account
renewals, maintaining current account information and account reviews with our customer
base; Customer First Focus
* Responsible for all sales within the large account base with monthly billing revenue of $5,000 and
above
* Member of Senior Management Team
* Working with Senior Management regarding new Cloud Based products such as; Hosted PBX,
Virtual Networking, Virtual Data Center, SIP and complex MPLS solutions
* Solid knowledge of customer base operating system
Steven P. Stricker (continued)
XO Communications
Sales Manager II Orlando, Florida (February 2010-November 2011) (7 Direct Reports)
* Sales management leadership for the XO Orlando Market
Leadership responsibilities include:
* Team management and accurate sales forecasting
* Market P&L evaluations and reviews
* Sales, operations and install management
* Marketing and network market analytics
* Mentoring, territory management, account assignments, team building and team motivation
* Team presentation skills
* Team training
* Sales strategy
* Sales team productivity
Accomplishments
* During 2010, led team to achievement of largest sale month in XO Orlando history
* Completely rebuilt and re-staffed the Orlando Sales Team
* Drove market sales doubling per order revenue Achieved 114% of Net Sales Goal in 2010
* Decreased customer churn by 50% in 2010
* Increased overlay specialty products sales by 150%
FDN/NuVox Communications
Orlando and Jacksonville, Florida (July 2001-January 2010)
* Sales Director; Jacksonville, Florida January 2009-January 2010 (8 Direct Reports)
* Senior Manager of Strategic Sales and Account Development; Orlando, Florida July 2001-January 2009 (9 Direct Reports)
Accomplishments
* Designed, implemented and managed the Strategic Account Management Team which covered Key and Enterprise accounts
* Developed corporate wide Project Management Team
* Led team that increased large account sales by 60%
* Led decrease in customer churn by 50%
* Developed and led the Applications Review Team
* Member of Senior Management Team
Adelphia Business Solutions; Sales Manager (12 Direct Reports)
Orlando, Florida 1999-2001
Accomplishments
* Led team that consistently achieved sales plan year over year
* Led sales team that was awarded #1 sales team in the country
* Led sales team who had multiple members who achieved President Club status
* Personally trained, mentored and managed the #1 Sales Representative for Adelphia
Steven P. Stricker (continued)
MCI/WorldCom
Orlando, Florida and Lexington Kentucky (1989-1999)
* National Account Manger State Government and Education; Lexington, Kentucky (1989-1996)
* MCI Local Service; Orlando, Florida (1996-1999)
Accomplishments
* Member of President’s Advisory Board
* Member of President’s Achievement Club six out of ten years
* Designed, sold and implemented the Student Resale Program for College Campuses
* Designed and implemented the MCI Voter Registration call-in program which was the basis for the Motor Voter Bill
* Sited by the National Association of Secretaries of State for Voter Registration Program
* Participated on the design and implementation team for the Interactive Distance Learning Program for Kentucky Educational Television (KET)
* Sold over 20,000 local service lines
* Member of 100% Club (1989-1999)
* 1998 Inner Circle Award winner
Education
* BA/BS Degrees; Morehead State University, Morehead, Kentucky in Communications and Sociology
* Morehead State University, Morehead, Kentucky ; Completed two semesters of Masters studies Sociology and Hospital Administration
* Several Management and Strategic Sales training classes
* Cloud Computing training
* Cisco and Netopia router/network training
Contact this candidate