Bryan M Trautman
Spring Hill, Tn
********.*****@*****.***
Qualifications Summary:
Proficient with computer systems and software.
Honest, friendly, outstanding communication skills.
Quickly learn procedures and methods.
Professional demeanor.
Excellent communication, interpersonal and organizational skills.
Able to work under pressure and meet deadlines.
Able to work independently.
Forklift Certified.
Employment:
Ibex Global Spring Hill, TN
Inbound Technical Support 2013
• Operated computer-assisted engineering software and equipment.
• Assisted customers with technical support over the phone
• Diagnosed cause of electrical and mechanical malfunction and
failure of operational equipment and performed corrective
maintenance.
• Assisted customers to select and purchase specified merchandise.
Target Brentwood, TN
Backroom Team Member 2009
• Inventoried, stored, priced, and restocked merchandise displays in
retail store.
• Received and checked crates of merchandise against invoice of
items received.
• Stocked storage areas and displays with new and transferred
merchandise.
Kroger Thompson's Station, TN
3rd shift stock clerk 2008 - 2009
• Inventoried, stored, priced and restocked merchandise displays in
retail store.
• Stocked storage areas and displays with new and transferred
merchandise.
• Cleaned display cases, shelves and aisles.
• Swept, mopped, scrubbed and vacuumed hallways, stairs and office
space.
• Emptied tenants' trash and garbage containers.
Redbox Automated Retail Brentwood, TN
Merchandiser 2007 - 2008
• Assisted customers to select and purchase specified merchandise.
• Conducted tests on electrical, mechanical, electronic systems.
• Operated computer-assisted engineering software and equipment.
• Applied principles and techniques of computer science, engineering
and mathematical analysis.
• Diagnosed electrical and mechanical malfunction performing
preventative and corrective maintenance.
ITT Technical Institute Nashville, TN
Work Study Program 2006 - 2007
• Evaluated audiovisual equipment and gave advice in selection of
equipment, considering factors such as intended use, quality and
technical specifications.
• Applied electrical theory and related knowledge to test and modify
operational electrical machinery, electrical control equipment and
circuitry in computer and electronic laboratories.
• Diagnosed cause of electrical and mechanical malfunction and
failure of operational equipment, performing preventative and
corrective maintenance.
• Sorted books, publications and other items according to
classification code and returned them to shelves, files, and other
designated storage areas.
Education: Family Christian Academy Madison, TN
High School Diploma 2004