Customer Service Years Experience
Resume:
Anthony DeLong
**** * ******** ****** • Philadelphia, PA 19132 • 267-***-**** • **************@*****.***
Enthusiastic customer service/telesales representative with experience in account management, web
development, graphic design, and data entry.
Work Experience
Gold Mountain Communications LLC, Springfield, Missouri
Sales/Customer Service Agent - Outbound/Inbound
Nov 15, 2011 - May 24, 2013
Consistently recognized as a top performer in both sales and quality assurance.
Contact Name: Kyle Geithman
Contact Telephone: 417-***-****
Reason For Leaving: moved to Philadelphia
Communication Solutions LLC, Springfield, Missouri
Sales/Customer Service Agent - Outbound/Inbound
Dec 23, 2009 - Nov 15, 2011
Achieved a high sales percentage with a consultative, value-focused customer service approach.
Contact Name: Brian Smith
Contact Telephone: 417-***-****
Reason For Leaving: available shifts incompatible with college at the time
Satterwhite Automotive & Restoration, Aurora, Missouri
Secretary
Mar 1, 2007 - Dec 23, 2009
Payment processing, appointment setting, and answering phones.
Contact Name: Larry Satterwhite
Contact Telephone: 417-***-****
Reason For Leaving: no longer in business
Education
Verona High School, Verona, Missouri
High School Diploma
May 1, 2007
Skills
Microsoft Office Suite
Years Experience: 4
Basic Web Development Scripting
Very Strong HTML/CSS Skills
Years Experience: 4
Advanced Web Development Scripting
Strong PHP, jQuery, and JavaScript Skills
Years Experience: 2
Graphic Design
Very Strong Adobe Photoshop, Illustrator, InDesign, and Dreamweaver Skills
Years Experience: 6
Misc. Web Development
MySQL database management and various content management systems (Wordpress, Perch, ect.)
Years Experience: Varied
Typist
Years Experience: 10
10-key
Years Experience: 10
Telesales
Years Experience: 4
References
Alex Stephens – Prior Co-worker
Emma Jones – Friend
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