Quality Assurance Engineer

HERMEET BALI

**** *** ****** ********, *******, CANADA T6H 2W8 780-***-****

TH

******@*****.***

Quality Assurance Test Lead

QUALIFICATIONS PROFILE

Dynamic, solutions and results focused Quality Assurance Test Lead with more than 15 years of experience in the IT sector with

strong experience in testing and leading QA Teams in the delivery of quality software solutions.

Extensive knowledge of Testing in Microsoft enterprise technology,

architecture, and design patterns

Well versed in Agile development methodology and comprehensive SDLC

CORE COMPETENCIES

experience

Successful track record in testing legacy conversions, application

consolidation, and new product development projects Software Testing

Extensive background in testing high volume fault tolerant distributed

Multidiscipline Engineering

transactional systems

Well versed in both Web 2.0 and desktop application development

Solution Configuration and

technologies Deployment Methodologies

Experienced managing both off shore and remote QA teams

Software QA Team Management

Efficient analytical problem solving and interpersonal skills; able to

collaborate across organizational departments to provide best in breed Strategic Test Planning and estimation

software solutions

Experienced in automation: Used FitNesse and QA Wizard for the past Software Testing and Initial Automation

framework setup Methodologies

projects

Working knowledge of QTP and Rational Functional Tester

Enterprise Level Application Testing

and Documentation Methodologies

Experienced in Performance and Load testing: Used Neoload and QA

Wizard Pro for the past project(s)

Proficient with relational databases including Microsoft SQL Server and

Oracle; Certified Oracle DBA (8i)

Experienced in using the defect tracking tools: Used Quality Center,

TestTrack Pro, On Time, Clear Quest and Bugzilla for the past projects

TECHNICAL APPLICATIONS

MS Visual Studio 2008/2005, .NET 3.5, C#,,SQL Server 2005,2008, Oracle

Microsoft Development Technologies,DB2, Active Directory and C

Hermeet Bali

SQL Server, Integration Services, IIS, Windows Server Platforms

Microsoft Platforms

Jira, Lotus Notes, HP_Quality_Centre, Test Track, Neoload, QA Wizard Pro,

QA Tools

QTP, Rational Functional Tester

WORK CHRONOLOGY

Full Time Test Lead AMS June 2012 June 2013

CGI, Edmonton, Canada

Worked with the Testing Center of Excellence (TCOE) to help transform the current software quality assurance practices to align

with the new Alberta Health and Wellness System Testing Strategy.

Responsible for Test Planning, Execution and Reporting for the testing for the PPR project at Alberta Health.

Managed a team of three testers.

Prepared Master Test Plans including Validation and Verification Plans

Verification Testing Managed Verification of business requirements and design are present and working

Successfully implemented the new Testing framework for the Alberta Health for the November,2012 and the

February,2013 releases

Worked with the Business Analysts and the Project Managers to facilitate the software PASSES the SIT and UAT

GATE before releasing in Production

Contract Position Dev QA Project Lead Jan 2012 – June2012

TIAA CREF, Charlotte, North Carolina

TIAA CREF is a leading financial services organization with $440.7 billion in combined assets under management (as of

9/30/11). The firm is a leader in helping those in the academic, medical, cultural, and governmental and research fields plan for

and live in retirement.

Managed and Led a team of three testers for the Content Management Testing Project

Actively participated in the daily scrum meetings

Worked with the Business Analysts and the Project Manager to arrive at an Acceptance Criteria for the Sprints

Contract Position QA Architect June 2011 Dec 2011

C Factor Works Inc. Saskatoon, SK Canada

C factor works Inc: C factor delivers workforce management, communication and social technology enabling hundreds of

thousands of employees to interact and complete their work each and every day.

Defined manual and automation processes for the company

Set up the Automation framework with IBM’s Rational Functional Tester and automated the application(s) developed by the

company

Recommended and purchased licenses for Test Track TCM. Trained the staff on the use of the tool

Managed and Led a team of six testers

Influenced, mentored, coached and provided direction to members of the testing team

Full Time Lead, Software Quality Assurance Engineer May 2010 – March 2011

Secure EDI. Charlotte, NC,USA

Secure EDI: A healthcare transactions integrator creates electronic interfaces between medical and dental providers and payers.

The company’s suite of Web based services increases efficiency and helps to reduce costs through real time adjudication of

claims, electronic funds transfers, on line reconciliation, data mining and informatics. The Company currently operates in the US

and Puerto Rico.

Managed a team of Testers at Charlotte and remote QA teams at Dominican Republic and Puerto Rico for testing various

projects at Secure EDI

Planned releases with Senior Management in line with the project deliverable to the client(s

Defined Processes for Quality Assurance at Secure EDI that is Implementing Agile Software Development

Approach

Managed the overall Quality Assurance/Rebranding project for EMR software purchased from the third party

Contract Position Lead SIT QA Team Dec 2009 – May 2010

GMAC Financial. Charlotte, NC, USA

Managed and led a team of four System Integration Testing team for the Ally Bank.

Coordinated with the Automation, UAT and the Fidelity QA team for ensuring that the product is progressing Iterations

with minimal defects.

Participated in the defect triage meetings on daily basis.

Used Quality Center for writing test cases and reporting defects.

Full Time Software Configuration Manager / Lead QA Feb 2008 – Oct 2009

FileOne Inc. Cary, NC,USA

SystemWorks: A web based back office automation and e commerce solution designed to serve Secretary of State Offices of the

United States. Solution designed to process on line filings of universal commerce code, business entities, notary, and trademarks.

System integrates with existing ERP systems, mail servers, credit card processing gateways, and Treasury Department accounting

systems.

Joined the company as a Lead QA Engineer in Feb, 2008 and was promoted as a Software Configuration Manager in October,

2008.

Automation Frameworks; Setup the automation framework using QA Wizard Pro, identified and wrote test scripts for the

parts of the application that could be automated

Conducted Performance and Load testing on the daily builds to record metrics for the System Architect; Used Neo Load for

gathering the metrics

Wrote the Release Notes for the Major and the Minor releases

Led a team of four Testers; Mentored/trained the junior staff, conducted one on one sessions to enable them to come up to

speed on executing their assigned tasks

Contract Position Agile Test Automation Engineer Oct 2007 Feb2008

Misys Healthcare, Raleigh, NC,USA

Worked with healthcare company to customize a newly purchased medical billing and clinical management software package.

The application was being re implemented with external interfaces, re branded and functional enhancements were added.

Worked in Agile development methodology utilizing: paired programming, TDD methodology, and test data mocking using

NMock

Hermeet Bali

Worked with the developers to write column, row and action fixtures

Very good understanding of the fixtures written in C#

Worked with the Business Analysts and Product Managers to establish Acceptance Criteria for testing

Full Time Software Quality Assurance Engineer Oct 2006 Oct 2007

Kryptiq Corporation, Portland, Oregon, USA

Worked for Kryptiq Corporation that was providing contracting and new networking management services.

Worked in Agile development methodology

Led a team of three testers offshore

Assigned testing tasks, reviewed and validated their work on day to day basis

Conducted exploratory, integration, black, white and regression testing.

OTHER POSITIONS HELD

Test Engineer Jan 2004 – Sept 2006

Imperial Parking Canada Corporation, BC, Canada

Student May 2000 – March 2001

Open Learning Agency, Burnaby, Canada

Senior Engineer April 1992– Nov 1999

Semiconductor Complex Limited, India

TEACHING EXPERIENCE

Oracle Instructor Aug 2001 Dec 2003

Ahead Institute, Surrey Campus British Columbia,Canada

EDUCATION

Gulbarga University

Bachelor of Engineering (Computer Science)

Open Learning Agency, Canada

Certified Oracle DBA (8i)

Certified Six Sigma Green Belt

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