Customer Service Medical Assistant

William Dawson

**** ******* ******* ****: **** Las Vegas Nevada 89122

443-***-**** ***************@*******.***

PROFESSIONAL SUMMARY

A resourceful, solution-focused individual combining solid skills - offering superior customer service. Hard working team player with great communication skills. An aggressive and success-oriented professional seeking a customer service based position offering a challenge.

CORE STRENGTHS

HospitalityMerchandising/purchasingOrganizedCustomer ServiceCritical Thinking

DependableTime ManagementSchedulingService OrientationMulti-Tasking

TrainingActive ListeningTrustworthyMedical AssistantInventory

PROFESSIONAL EXPERIENCE

Medical Assistant

Stockridge Men’s Medical CenterLas Vegas, NV2010-2012

Interviewed patients and measured vital signs, weight & height

Verified patient eligibility, scheduled patient appointments

Completed general clerical duties and customer service

Explained treatments, medications and doctors instructions; verified patients eligibility

Clerk

Media Shops Las Vegas, NV 2010

Handled cash; maintained inventory control

Provided customer service; ensured safety and security

Made sure the store was safe and hazard free at all times

Loader

Fed-ex GroundToledo, Oregon2010

Ran entire receiving assembly line: shipping/receiving, operated forklift, picker/packer

Monitored warehouse to ensure efficiency; worked in a close team environment

Enforced safety, health & security rules

Assistant Manager

ExxonCambridge, MD2006-2010

Utilized computer frequently to check inventory; monitored bank deposits

Answered customer inquiries, solved problems and managed cashier duties

Coordinated staff to ensure quality work was completed

Security supervisor

Security Unlimited Las Vegas, NV2004-2010

Directed and supervised 75-100 employees daily; maintained surveillance over entire property

EDUCATION

Kaplan College2009-2010

Volunteer Firefighter 1986-2004

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