Quality Control Medical

Location:

Posted:

September 30, 2013

Danielle Douglas

*****************@*****.***

**** ** ***** **

Parkville, MO 64152

Objective

Secure a position as a Medical Laboratory Technician

Education

****, ******* ** ***lth Care Administration, University of Phoenix

2010, MLS in Criminal Justice, Fort Hays State University

2006, BS in Criminal Justice, Fort Hays State University

2001, AAS in Medical Laboratory Medicine, Barton County Community College

Positions Held

2013-Present, Technical Client Services Rep

Quest Diagnostics

Places outbound calls to clients in accordance with call log policies and procedures. Handles all customer inquiries

received by telephone, fax, or email. Reports lab results to clients using established protocols. Documents reporting or

call history in required format and maintains complete and accurate records.

2012-2013, MLT

Quest Diagnostics

Maintenance, calibrate, and operate Olympus 5400s daily. Process over 6000 samples per day. Maintain quality control

tracker and evaluate load quality controls.

2009-2012, MLT, Staff Sergeant

United States Army

Responsible for the continued successful development of 9-10 soldiers in a squad. Responsible for the individual training,

personal appearance, and maintaining and utilizing the full range of the soldiers’ potential. Retains high levels of energy,

confidence, and communicates effectively. Helps officers maintain order and discipline. Provides guidance on issues of

leadership. Process blood donors through interviews, taking vitals, and conducting phlebotomy. Processed whole units of

blood to ship down range. Performed daily quality control on vitals instruments and scales.

2004-2007, MLT

Russell Regional Hospital

Performed daily quality control on all instrumentation. Acted as a generalist and worked all areas of the laboratory.

Performed phlebotomy in the emergency room, in patient rooms, and outpatient clinic.

2001-2004, MLT

Hospital District #1 of Rice County

Performed daily quality control on all instrumentation. Registered patients and turned out results in a timely manner.

Worked all areas of the laboratory. Conducted phlebotomy in lab, in the emergency room, in patient rooms, and in the

long term care facility. Was editor of hospital newsletter.

References

Terri Mantia, 913-***-****

Loretta Harrison, 620-***-****