Project Manager Management
Resume:
PROFESSIONAL QUALIFICATIONS
Over ten years of progressive project management and consulting experience
with IBM and Microsoft, with budget responsibility up to $30 million.
Developed and lead the Enterprise Project Management EPM practice and
placed Xcelligent, LLC as the Go to Microsoft Managed Certified Gold
Partner for managing and implementing medium and large Microsoft Office
Enterprise Project Management EPM solutions. Developed and delivered
training for all roles in Microsoft's EPM solution to include the
Administrator role as well as SharePoint Server.
Effectively reduced capital costs and turned one existing project losing
$1.5 million into $5 million profits in less than two years. Project
Management experience in implementing complex systems integration.
Successful track record of bringing complex new projects from conception to
production within budget and on time using PMI's methodologies and IBM's
World Wide Method best practices. Responsible for the design, development,
start-up and operation of PMO's, new e-business, web portals, client server
and mainframe enterprise wide solutions. Over ten years of experience in
technical consulting and systems integration roles in a Big Six
environment. Upgraded existing staffs and boosted resources morale, reduced
costs and produced substantial profits even in declining and competitive
markets. Molded professional project teams with diverse technical, cultural
and language backgrounds to complete tasks within budget and on time.
Skills:
Cost Estimation, Critical Path Analysis, Cross-team and Virtual-team
Management, Executive Presentations, Kickoff Meetings, Mentoring Programs,
Project Buy-in, project evaluation, Project Hand-off and Closure, Project
Lifecycle Project Management, Risk Management, Scope Management, EVM, Use
Cases, Vendor Liaison and Management, Excellent Analytical and problem
solving skills, Excellent written and verbal communication skills.
PROFESSIONAL EXPERIENCE
IWBC Consulting GROUP, LLC, Alpharetta, GA March 2010 -
Present
Senior Microsoft EPM/SharePoint 2010/2013 Consultant, MBA, MCTS
Clients: W3 Americas, Abbott Laboratories, Gulfstream, John Q Hammons Hotel
Management, Regeneron Pharmaceuticals
. Led and managed the tactical and strategic roadmap to install,
deploy and configure the implementation of Microsoft's EPM solution
for a successful adoption of the solution environment with all
SharePoint Services; Excel, PerformancePoint, MS SSRS and supported
and maintained EPM's configuration for John Q Hammons, Abbott
Laboratories, Regeneron Pharmaceuticals, Gulfstream and W3
Americas.
. Provided extensive training of the functionality of Project Server
and Project Professional 2010 for all the roles for John Q Hammons,
Abbott Laboratories, Gulfstream, Regeneron Pharmaceuticals, and W3
Americas.
. Provided guidance on how to use Project Professional 2010
efficiently for W3 Americas and Regeneron Pharmaceuticals project
managers.
. Developed reports for projects and leadership communities. Analyzed
and report on variance for W3 Americas and Regeneron
Pharmaceuticals.
. Served as a consultant to all MS Project Server and Professional
2010 users for application issues for W3 Americas and Regeneron
Pharmaceuticals.
. Mentored and trained IT community to create knowledgebase for
project management concepts for all Project Server 2010 roles for
John Q Hammons, Abbott Laboratories, Regeneron Pharmaceuticals,
Gulfstream and W3 Americas.
. Troubleshoot reported issues with MS Project Professional, Project
Server 2010 and SharePoint Server 2010 fort John Q Hammons, Abbott
Laboratories, Gulfstream,Regeneron Pharmaceuticals, and W3
Americas.
. Performed data mapping and development of dashboards in Project Web
App for John Q Hammons, Abbott Laboratories, Gulfstream and W3
Americas.
. Configured data connections to create reports in Excel Services for
Abbott Laboratories, and W3 Americas.
. Developed policies and procedures for the administration of MS
Project Server 2010 for John Q Hammons, Abbott Laboratories and
Gulfstream,Regeneron Pharmaceuticals, and W3 Americas.
. Maintained and administered system configuration and documentation
of the MS EPM integration.
. Worked with application owners to research and diagnose issues
within the MS EPM infrastructure.
. Monitored and verified the integrated MS EPM 2010 environment to
Line of Business apps for W3 Americas and Regeneron
Pharmaceuticals.
. Conducted compliance review and audits to ensure adherence to PMO
policies and procedures for at John Q Hammons, Abbott Laboratories,
Regeneron Pharmaceuticals, Gulfstream and W3 Americas.
Xcelligent, LLC, Orlando, FL Apr 2007 - March
2010
Microsoft Project, Portfolio, SharePoint Server Senior Consultant
Clients: University of North Florida, Liberty Power, Bluegreen Corporation,
ChoicePoint, Bank Atlantic, Bank of America, Carnival Cruise, Marriott
Corporation, Daytona Beach Motor Speedway, Brighthouse Networks.
. Developed and led the Enterprise Project Management EPM practice and
placed Xcelligent, LLC as the Go to Microsoft Managed Certified Gold
Partner for managing and implementing medium and large Microsoft
Enterprise Project Management EPM solutions.
. Responsible for the preparation of Statements of Work, Request for
Proposals for all engagements and effectively established the presales
framework based on Microsoft's Solution Sales methodology.
. Successfully managed the implementation of multiple small, medium and
large Microsoft Project Server 2007, and Microsoft Office SharePoint
Server MOSS 2007 for the Cable, Education, Banking, Utilities, Travel,
Insurance and Shipbuilding industries.
. Articulated and demonstrated Microsoft's Enterprise Project Management
Products and MOSS 2007 products as end to end customer solutions
Business value & Technical
. Responsible for the development and delivery of Microsoft EPM solution
custom training to Executives, Project Managers, Resource Managers,
Team members and Administrators.
Microsoft Corporation, Alpharetta, GA Dec. 2005-Apr
2007
Enterprise Project Management Technology Solutions Professional
Clients: BF Goodrich, Home Depot, Bank of America, UPS, SAP, Intergraph.
. Accelerated opportunities through the sales pipeline supporting the
Solutions Specialist - Microsoft's Enterprise Project Management
Solution EPM. Accelerated adoption of EPM solutions based on Microsoft
Office System to achieve customer satisfaction.
. Effectively managed multiple small, medium and large EPM, MOSS 2007
project implementations and managed simultaneously teams in the
partner ecosystem comprised of 40 to 50 resources successfully
attaining our $20 million quota.
. Engaged with customers at a deep technical level to remove technical
barriers to the sale of Microsoft's EPM solution..
. Developed and engaged with solutions partners (either directly or
through Partner Account Manager's) in the sales cycle.
. Articulated and demonstrated Microsoft's Enterprise Project Management
Products and MOSS 2007 products as end to end customer solutions at
the 300-400 level (Business value & Technical). Ability to conduct
Architectural Design Sessions (ADS) and Proof of Concept (POC) with
customers with deep technical competency.
IWBC Consulting Group, LLC, (Client: AT&T)
Atlanta, GA
July 2005-Oct. 2005
Senior Project Manager/Business Process Engineer
. Led the development and implementation of the Project Management
Office (PMO) initiatives and work in close collaboration with all
departments of the overall project team across all of Cingular's lines
of business.
. Performed detailed research and analysis, summarized and presented
findings to the Director and Vice President.
. Implemented project management best practices, ensuring business
requirements are met, and provided day-to-day oversight of all
projects through the implementation phases.
. Ensured sound business process engineering practices are kept which
streamline the workflow of the request and initiation of projects from
the approval of all deliverables; the scope change, control, execution
and risk management.
. Provided best practices for the collection and maintenance of various
project related metrics on the weekly basis.
. Provided a strategic alignment of the PMO to Cingular's vision by
executing an IT Governance solution to capture the investment of the
prioritized Project Portfolio to ensure the ROI is exceeding or
meeting Cingular's goals.
. Aligned internal business processes, of the Project Management Office
and managed a group of 3 project managers with a total of 24 to 30
members, to the overall SDLC model and Software Quality Assurance
practices of IT and Cingular's corporate methodology.
. Identified process gaps, propose solutions, educate peers and
stakeholders, and gain conscience from key stakeholders VP, Executive
Director, and Director Level.
IWBC Consulting Group, LLC, (Client: MARTA Metropolitan Atlanta Rapid
Transit Authority),
Duluth, GA
Sep. 2004-June 2005
Senior Project Manager
. Mentored and trained all Junior and Senior Project Managers while
implementing the Program Management Office and the EPM tool. Managed
and tracked the progress of multiple multimillion-dollar software
package development projects.
. Managed 5 teams comprised of 35 personnel in the development,
implementation and ongoing support of MARTA's existing and new
software applications using Rational Unified Process methodology to
include Oracle, .Net Framework, MS SQL and heterogeneous hardware
platforms.
. Drove day-to-day execution of 8 assigned projects to ensure accurate
plans, appropriate staffing, adherence to schedules, scope control
requirements.
. Reengineered and managed MARTA's intranet using MS SharePoint Portal
Server.
. Managed and implemented Microsoft Enterprise Project Management
Solution EPM for MARTA's Department of Technology and customized the
EPM tool to meet the Department's business processes and specific
requirements and served as a key liaison between the PMO and
Infrastructure teams.
. Develop a well-defined business engineering process and workflow to
align with MARTA's IT Corporate methodology.
. Managed work plans, resource planning and control, wrote status
reports, and prepared annual budgets.
. Communicated status of projects' progress development to CIO,
Directors and General Managers.
. Provided management level direction and guidance for I.T. projects and
supported groups to assist in driving Services business forward.
. Ensured adherence to departmental standards, methodology, policies and
technical checkpoints such as change control requirements, quality
assurance, risk management, scope management.
. Managed financial aspects of projects and staff including project
cost/benefits, projects requests, expense control, and budgets.
IWBC Consulting Group, LLC, (Client: America Online (AOL) Dulles, VA
Mar. 2004-Sep. 2004
Senior Technical Project Manager
. Managed several projects of a highly complex nature simultaneously,
with local and remote teams and external partners.
. Communicated status and critical path aspects of the project, tailored
to a variety of audiences from individual team members to executive
VPs.
. Established and manage realistic and committed project schedules;
taking into consideration deadlines, dependencies, resources, and
costs when making changes and decisions to schedule using both MS
Project and Primavera's Primavision and TeamPlay.
. Proactively identified risks to project development and schedule and
contributed to the overall direction of the project and the
development of business strategy.
. Exercised good judgment in obtaining results so that there is minor
impact/minimal delays, small financial expense and user
dissatisfaction.
. Provided leadership in technical problem solving by applying insight
derived from a highly developed skill and knowledge base; led the
direction and development of specialized technical projects in areas
which are regarded as complex or critical to the development of AOL
and its subsidiaries.
IWBC Consulting Group, LLC, (Client: Venture Xpress) Murfreesboro, TN
Jan. 2003-Nov. 2003
Senior Project Manager
. Prepared and directed the development of project documentation
including project plans, design specifications, training guides and
project milestone sign-off documents.
. Provided technical leadership and project management for development
and management of Venture Xpress' web applications, Intranet and
Extranet sites and data management systems using Microsoft's CRM and
Microsoft's Navision Commerce Portal.
. Managed, implemented, and maintained Venture Xpress' web tracking
dashboard application for its 500 truck fleet, which resulted in an
immediate return on investment of 80%, saving the client $30,000 per
truck annually.
. Established structure and processes to deliverables, common
milestones, monitored project plans and consolidated status reports.
. Effectively prioritized and accurately estimated tasks. Monitored the
development of client applications to ensure adherence to
specification using Java, ASP, and Visual Basic, C++, and C #.
. Ensured project profitability through effective management of project
team time and expenses as well as controlled project scope, schedule
and resources.
IBM Global Services (Client: State Farm), New York, NY Feb.
2000-Oct. 2002
Senior Project Executive
. Full responsibility for the design, development, and test of $20
million enterprise Intranet and Extranet portal and web enabling of
key business applications using PMI's PMBOK methodologies.
. Directed Program Office and Digital Branding teams for State Farm
securities firm in developing and launching an Enterprise-wide
Internet portal using Microsoft's .Net framework.
. Negotiated and completed a complex assignment for State Farm, which
included managing a 30 million dollar project with a team of 15
project managers assigned to various infrastructure initiatives using
heterogeneous platforms to include MSIB, Oracle, UNIX, Commerce
Server, IIS 6.0 architectures.
. Effectively managed multiple small, medium and large projects with
varying levels of complexity including: directing other consultants
and affiliates; accurately evaluating workloads; effectively tracking
project variables; tracking and resolving issues; managing scope; and
effectively/efficiently managing all project resources.
. Built cross-project and cross-organizational teams to resolve project,
program, and technical issues.
IBM Global Services (Client: Prudential Securities), New York, NY
Oct. 1998-Feb. 2000
Senior Project Manager
. Developed technical recommendations and managed implementation of
solutions using Windows .Net architecture for Prudential Securities'
Intranet.
. Responsible for multiple projects involving requirements definition,
design, development, testing, implementation, operation, and
maintenance of large- scale web portal, client/server and mainframe
applications.
. Provided guidance and counsel on a wide range of technical, project,
and business issues.
. Implemented project commissioning program that saved $1 million for
the enterprise integration architectures.
. Developed, designed and maintained the implementation of web
applications and the overall design of Prudential Securities' Intranet
and Extranet using JSP, J2EE.
. Prepared detailed plans for systems implementation in conjunction with
users, and assist in the testing and installation of the systems or
software.
IBM Global Services (Client: Terra.com), New York, NY Aug.
1997-Sep. 1998
Project Manager
. Defined business processes, and gathered requirements to meet client
needs.
. Worked with developers, technical leads to design and implement web
applications in a Windows environment.
. Responsible for the successful launch of Terra.com' U.S. web portal
which generated more than 370 million page views per month and
received 33 million visits monthly.
. Major responsibilities included managing and overseeing the redesign,
development and implementation of Terra's web portal as well as the
redesign of the network architecture and configuration platform that
supports the portal using Oracle as the backend database, UNIX and
Windows as the supporting OS platforms.
. Staffed and managed project teams of 5 web developers, 20 content
managers, and 6 graphic designers.
. Managed the portal's web applications and e-commerce solutions for
both Internet and Intranet using Microsoft's Windows DNA architecture.
IBM Global Services (Client: Miami Dade County), New York, NY Oct.
1997-Sep. 1998
Project Manager
. Implemented and managed Internet based e-commerce/e-government systems
(including content management, portals, application servers, and
unified channel management) for the Miami Dade County eGov initiative.
. Managed the development of enterprise infrastructure systems
(including database management MS SQL, security architectures with HP-
OpenView, application integration, messaging, publish/subscribe with
MS Exchange, directory services, voice and data networks, and systems
management)
. Developed information systems engineering and integration (including
requirements management, COTS integration, and enterprise data
management, performance engineering, and testing).
. Developed cross-project and cross-organizational teams to resolve
project, program, and technical issues.
. Prepared detailed plans for systems implementation in conjunction with
users, and assist in the testing and installation of the systems and
COTS products.
IBM Global Services (Client: Palm Beach County), New York, NY Apr.
1997-Nov. 1997
Project Manager
. Provided technical leadership and project management for development
and management of Palm Beach County's Intranet site and data
management systems.
. Integrated data sources from the County's wide Departments and ensured
data is always reliable and accessible.
. Established structure and processes to deliverables, common
milestones, monitored project plans and consolidated status reports.
. Responsible for multiple projects involving requirements definition,
design, development, testing, implementation, operation, and
maintenance of large- scale applications.
. Assessed COTS products, performed analysis of custom build versus COTS
solutions, and stakeholder engagement activities.
. Implemented and managed a structured formal software development life
cycle and enterprise architecture for Palm Beach County.
IBM Global Services (Client: Rexall.com), New York, NY Feb.
1997-Aug. 1997
Project Manager
. Developed and implemented eCommerce strategic and tactical plans
including IBM's World Wide project methodology.
. Developed and established activities to ensure knowledge
creation/sharing and integration within and across Rexall's
headquarters/Center for Enterprise Modernization work programs using
Lotus Notes.
. Managed all phases of the project from analysis through implementation
saving Rexall.com over 500,000 dollars in implementing an extensible
solution using Commerce Server, IIS 5.0 architectures.
. Defined, managed and implemented internal changes necessary to
seamlessly integrate Customer's Web related needs with
Operations/Company processes.
. Staffed and managed project teams of 10 consultants and client's IT
team with many diverse skills managing the assignment of a wide range
of tasks and working with the team to manage priorities in a complex
structure.
Department of Defense U.S. Army, Ft Campbell, KY Apr. 1992-
Jan. 1997
Network Administrator
. Managed installation/configuration and support of LAN/WAN for two
battalions with up to 800 users in a Windows NT and Novell platforms.
. Supervised eight-member team of junior network administrators and
technicians in performance of systems setup; daily backups,
connectivity, hardware and software troubleshooting, network virus
inoculations and file/print/terminal server and workstation
performance optimization, repair and configuration.
. Successfully demonstrated the ability to manage multiple tasks, detail
oriented, responsive, and demonstrated independent thought and
critical thinking.
EDUCATION
University of Florida, Gainesville, FL - Oct 1998
MBA Major: Business Management
The George Washington University, Washington DC - Mar. 1992
B.S. Major: Computer Information Systems
Microsoft, Tampa, Florida - Jun 2007 Jun 2007
Microsoft Office SharePoint Server MOSS 2007
Certification: Microsoft Certified Technology Specialist Charter Member
Microsoft, Redmond Washington - Dec. 2006 Jan. 2007
Microsoft Enterprise Project Management University
Implementing Microsoft Office Project Server 2007
Architecting Microsoft Office Project Server 2007
MIT, Cambridge, Massachusetts - Feb. 2001
Certification: E-business and Beyond
IBM, Tampa, FL - Oct. 2000
Certification: IBM World Wide Methods
IBM Palisades, Palisades, NY - Oct. 2000
Certification: Experienced Consultant Certification
U.S. Army Advanced School of Information Systems, Ft. Gordon, GA - Aug.
1993
Certification: Major: Software Analyst, 1993
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