Sales Representative

KEVIN MCLAUGHLIN

*** ********** ***** ( Brighton, CO 80601

Ph: 303-***-**** ( E-mail: ******@*******.***

LinkedIn: www.linkedin.com/in/kevinjmclaughlin1/

EXECUTIVE SUMMARY

Manager with over ten years' experience in sales, training, research,

improving business processes, and Lean Six Sigma. Skilled strategist and

leader who meticulously devises processes, structures, and checkpoints to

drive efficiency. Derive genuine pleasure through project leadership and by

demonstrating the creativity critical to financial and operational success.

Flourish in turnaround situations, restoring profits and instituting the

essential infrastructure crucial to sustained prosperity. Passion for

solving problems and training through the use of Lean Six Sigma tools

including Kaizen event and Value Stream Analysis facilitation.

CORE COMPETENCIES

. Six Sigma Green Belt

. Training & Development

. Kaizen & RIE Facilitation

. Customer Satisfaction

. Strategic Planning & Leadership

. Operational Streamlining

. Executive Level Presentations

. Profit & Revenue Growth

. Process Modeling & Analysis

. Advanced Microsoft Office Skills

. Productivity Improvement

. Root Cause Analysis

RECENT EMPLOYMENT EXPERIENCE

IMMERGE, Denver, CO

2013

Lead Analyst (Temporary)

Managed roll-out project of new mobile phone in field software, Turf

Builder. Point person on projects that attained increased sales by reducing

admin time for reps by providing real time lead data instantly.

. Collaborated with sales directors to incorporate more impactful door

to door sales training techniques which resulted from successful Lean

Six Sigma projects on making more contacts with fewer reps.

. Partnered with COO on lean project which tripled mobile software use

in field and productivity.

. Increased revenue per sale 20% during test market launch by utilizing

research data developed on Excel spreadsheets and advanced analysis.

. Developed Lean Six Sigma project teams through facilitation of

brainstorming, Value Stream Analysis (VSA) and Rapid Improvement Event

(RIE) meetings.

HERTZ, Denver, CO

2012 to 2013

Advanced Management Development Program (AMDP)

Accepted challenge of utilizing Six Sigma and change management techniques

to increase sales at off-airport branches by over 25% year over year in

assigned territory which was the highest such increase in SW region.

. Analyzed current off-airport model resulting in Lean Six Sigma

projects on staffing and insurance sales with bottom line impact of

over 10%.

. Partnered with service and parts department for Lean project on more

efficient inventory and supply chain management resulting in over 15%

reduction in out of service days of rental vehicles.

. Trained hourly reps on standard work and Lean principles of vehicle

cleaning developed through research and Value Stream Analysis

resulting in a decrease of the average time needed to prep cars.

. Elevated post rental satisfaction scores by 20% quarter over quarter

through implementation of customer service project developed from

brainstorm through test phase.

. Reduced list of vehicles that earned no revenue for 30+ days by 22%

through project analyzing standards for repair at outside shops and

paperwork reduction.

NIELSEN, Denver, CO; Baltimore, MD; Philadelphia, PA

2005 to 2012

Membership Sales Manager (2010 to 2012)

Conceived and implemented business process enhancements that yielded

increased productivity with decreased personnel. Key contributor to the

diminishing of expenses by 20% through effective implementation of cost

containment initiatives via Business Process Improvement (BPI) and Lean

techniques.

. Developed and led team on a project that changed sales rep reward

program that was implemented nationwide and resulted in $10K per year

expense reduction, reward consistency, and increased motivation.

. Advocated use of a part-time staffing model through BPI results with

an outcome that drove rep costs down by 40%.

. Supervised and mentored team of 20 sales reps both locally and

remotely that surpassed objectives.

. Garnered recognition for managing a team that performed as the top

market in the West in 2011.

Membership Sales Supervisor (2008 to 2010)

Created an atmosphere that encouraged the sales team to accomplish the top

numbers in the West. Crafted and incorporated long-term objectives that

translated into results.

. Assembled and performed detailed evaluations of business metrics,

budgets, and forecasts.

. Navigated representatives in maximizing results using sound business

acumen and in field instruction.

Interim Membership Supervisor (2007 to 2008)

Conceptualized and introduced campaign during the launch of a new market

that amplified revenue by 10%. Trained, coached, and motivated 10 new hires

on Nielsen polices and sales techniques.

Membership Sales Representative & Trainer (2005 to 2007)

Established and sustained profitable relationships with a diverse

clientele. Organized and executed performance management initiatives and

identified areas for improvement.

. Furnished critical instruction to team to ensure comprehension and

attainment of forecasted objectives.

. Designed and introduced curriculum as well as training materials on

diverse topics.

. Recognized for top sales on new programs and increasing revenue.

INTEGRITY STAFFING SOLUTIONS, Plymouth Meeting, PA

2004 to 2005

Sales Representative

Organized and executed daily activities that included sales, business

development, marketing, and customer relations. Coordinated and launched

direct mail campaign that increased market share and customer awareness.

Orchestrated and executed extensive market research to identify emerging

market trends.

. Boosted sales 20% through successful penetration of a previously

untapped market.

. Generated revenue from the sale of temporary and direct hire staffing

solutions.

. Increased billable hours 36% by forging lucrative alliances with new

vendors.

. Distinguished for continuous ranking in the top 10% of sales reps in

the company nationwide.

ENTERPRISE RENT-A-CAR, Philadelphia, PA

2003 to 2004

Management Sales Representative

Devised and implemented advances sales strategies to optimize outside sales

and insurance sales. Built and nurtured lasting relationships that led to

amplified customer loyalty and a pipeline of referral business.

. Launched distinct campaigns that resulted in highest percentage of

insurance sales on rental vehicles in region.

. Educated and mentored new hires on proper procedures and fleet

management.

ADDITIONAL PROFESSIONAL EXPERIENCE

NBC Page & Asst. to the President of Entertainment, NATIONAL BROADCASTING

CO, Burbank, CA

EDUCATION AND PROFESSIONAL DEVELOPMENT

Master of Business Administration (MBA), UNIVERSITY OF WISCONSIN

Bachelor of Science, Marketing, PENNSYLVANIA STATE UNIVERSITY

Contact this candidate