Customer Service Medical Assistant
Resume:
Cicely Posey
**** ******** **., ****** ****, CA *4585
***********@*****.***
Certified Medical Assistant
CMA with experience in a multiphysician Optometry medical
practice. Known for providing premium patient care. Skills
include:
Medical Records
•
Data Entry (50 WPM)
•
Filing Charts
•
Taking Patient Vitals
•
Patient Scheduling
•
HIPAA Knowledge
•
Answering Phones
•
Education
Contra Costa College, 2010
Certified Medical Assistant (CMA), 2010-Present
High School Diploma, De Anza High School,
El Sobrante, CA, 2004
Professional Experience
West County Optometry, El Cerrito, CA
Receptionist, 2005-Present
Excelled in role requiring the ability to handle a variety of customer service
•
and administrative tasks and resolve customer issues with expediency.
Demonstrated proficiencies in telephone and front-desk reception within a
•
high-volume environment. Calmed upset/angry customers researched and
rapidly solved problems and rebuilt client trust to prevent the loss of key
patients.
Contact this candidate