Customer Service Security

Biko M. Wilkinson

**** ******* ***

Bronx, NY ***53

Tel: 314-***-**** Email: ******************@*****.***

Objective: To utilize my skills and experience to gain a higher position

for my trade.

Education:

. Brooklyn Job Corps Academy - Homeland Security Trade Program

10/2012 - 3/2013

. GED

4/2010

. Brooklyn Job Corps Academy - Customer service

9/2012

Security/Safety Certifications:

. Brooklyn Job Corps Academy, Brooklyn, NY, 11205 - 8-hour Pre-

Assignment Certification 9/2012

. Brooklyn Job Corps Academy, Brooklyn, NY, 11205 - 16-Hour On-The-Job

Training Certification 1/2013

. Brooklyn Job Corps Academy, Brooklyn, NY, 11205 - NYS Security License

10/2012

. Brooklyn Job Corps Academy, Brooklyn, NY, 11205 - CPR & First Aid

Certificate 1/2013

. Brooklyn Job Corps Academy, Brooklyn, NY, 11205 - FEMA Certification

(IS-5.a, 33, 35, 230.a, 235, 240, 242, 813) 12/2012 - 2/2013

. Fireguard - F01 [10/2012], F44 [2/2013]

Experience:

Madison Security Group

Security guard

3/2013 - 9/2013

. Patrolling and monitoring hallways, stairwells, parking lot and other

unsupervised places of the apartments to ensure the safety and well-

being of tenants and security

. Performing parking lot search every hour

. Examining doors, windows, gates, vehicles, sprinklers, valves to

ensure safety and security of premises

. Maintained accurate and detailed log events, activities/observation,

and incident reports

Contemporary Service Corporation

Event Security Officer

11/2012 -3/2013

. Patrolled and monitored hallways, stairwells, restroom facilities,

outside facilities and other public and unsupervised places to ensure

the safety of visitors

. Detected the facility for fire hazards to report through a radio to

maintenance

. Monitored the arrival and departure of personnel to facility

. Conducted access control measures

Brooklyn Job Corps Academy

Security Officer Intern (trainee)

10/2012 - 1/2013

. Patrolled and monitored hallways, stairwells, restroom facilities,

outside facilities and other public and unsupervised places of the

school to ensure the safety and well-being of students and staff and

the security of the facility

. Encourage and ensure that students and staff properly displayed

appropriates identification

. Assisted physical search of persons and packages upon arrival and

departure of site

. Assisted visitors with directions and secure proper identification

. Monitored Job Corps Center Cafeteria to help ensure that the center

rules and policies were being followed

. Monitored the arrival and departure of personnel to facility

. Maintained accurate and detailed log of events, activities/observation

and incident reports

. Conducted access control measures

. Answering and directing phone calls

References Available Upon Request

Contact this candidate