Sales Associate

Chasity N. Gray

**** ******* ***. ******, ***** *5209~

214-***-****~ **************@*****.***

OBJECTIVE

Hard working, self-motivated, high achieving professional who exhibits a

positive can-do attitude and demonstrates a commitment to the job. I am

interested in obtaining a challenging position that will leverage my strong

analytical skills, communication skills, and professionalism.

EMPLOYMENT

The Joule Hotel Dallas Dallas, Texas

2008-Present (Reservations Agent/Guest Services/ PBX Operator)

. On site reservation agent

. Process credit card authorization

. Knowledge of the Micros POS system for hospitality

. Knowledge of Galaxy/Lightspeed(Starwood Hotels & Resorts) POS system

for hospitality

. Handle In-bound and Out-bound Calls

. Answer telephones, handling customer issues that need assistance

immediately

. Assisted with Pre-Opening readiness

. Dispatcher calls throughout the building pertaining to the request and

work orders of the guest and associates

. Acknowledge and greet all contractors, vendors and arriving employees

daily

. Distribute all access keys and radios and work related all

identification daily

. Logging all incoming and outgoing packages through a variety of

courier companies, make sure that each department is properly notified

when shipment has arrived in their name

Gymboree Dallas,

Texas

2006 - 2008 (Sales Associate/ Consultant)

. Conducted sales and marketing surveys of customers to determine sales

patterns, demographics and advertising benefits.

. Designed and developed merchandise advertisements

. Required highly refined communications, organizational skills and

marketing.

. Extensive communication with customers, mid-managers and vendors

locally and abroad.

Ann Taylor Loft Dallas,

Texas

2005-2006 (Senior Sales Associate)

. Initiated and maintained positive working relationships with frequent

customers with an emphasis on building fundamental relationships to

insure customer satisfaction and continued revenue and future growth.

. Assisted customers with product knowledge.

. Resolved customer complaints.

. Conducted operational support for Regional and local store Managers.

GAP, Inc. Dallas,

Texas

2004-2005 (Sales Associate)

. Assisted customers with product knowledge.

. Resolved customer complaints.

. Conducted operational support to Managers.

. Continuous restocking of store products

EDUCATION

El Centro Community College Dallas, Texas

2007-2008

Navarro Jr. College Corsicana, Texas 2003-

2004

W. T. White High School Dallas, Texas

May 2003

Skills & Community Service

. Proficiency with MS Office Suite, PowerPoint, Excel

. Typing 30 wpm

. Client Service, Leadership, Strong written and verbal communication

skills

References Provided Upon Request

Contact this candidate