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Loss Prevention Manager

Location:
Norwood, MA
Salary:
95000
Posted:
October 16, 2013

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Resume:

Christopher J. McGourty

*** ******* **. ******* ** 02062

Cell: 617-***-**** ~ Home: 781-***-****

**********@*****.***

QUALIFICATIONS:

Reliable, hard-working, committed and delivers results.

Excellent interpersonal skills.

Wicklander & Zulawski – Interview & Interrogation Trained 2012 & 1993

Advanced at Mobile Surveillance, CCTV and Alarm & Fire System Monitoring

Build’s solid relationships with all levels of Management and Law Enforcement

Skilled at learning new concepts quickly while working well under pressure

Advance and Proficient with Word, Excel, Access and Lotus Notes

EXPERIENCE:

Founder / Board Member

National Anti-Organized Retail Crime Association Inc.

September 2012 – Present (1 year) Greater Boston Area

The National Anti-Organized Retail Crime Association was founded in 2010 and is a growing worldwide association of Corporate Security

Professionals and Law Enforcement Officials dedicated at combating the global epidemic of organized retail crime. Industry ex perts estimate the

cost of Organized Retail crime to just the United States is about $30-$40 Billion a year. The financial costs means higher prices for consumers and

less taxes for state and local governments. Many safety and health issues arise as well to consumers.

N.A.O.R.C.A. has a member forum and directory that will get you in touch with the Law Enforcement and Corporate Security Leaders around the

world.

The association sprang up from a LinkedIn group that grew to around 2,025 World-wide.

Listed below are the complex retail crimes our consultants and members have investigated and prosecuted throughout their career,

Organized Shoplifting

Employee Theft / Collusion

Credit Card Fraud

Gift Card Fraud

Check Fraud

Return Fraud

Identity Theft

Counterfeit Money and Merchandise.

Cargo Thefts

Smash & Grabs

Burglary

Robbery

Retail E-Crimes

2012-2013

Genuine Parts Company (Wilmington, MA)

Multi-Unit District Loss Prevention Manager (Boston, Ma & Albany NY Districts)

Accountable for managing the loss prevention activities and shrink and shortage results throughout the assigned districts Boston Ma & Albany NY

and the distribution centers.

Manages established loss prevention programs and builds business partnerships with all corporate, divisional, distribution an d district partners.

Monitoring the progress of the business and loss prevention goals necessary to ensure effective execution and profit improvement.

Participates in shrink committees, initiates and resolves internal and external investigations, effectively resolves exceptio ns from weekly and

monthly reporting and drives execution of company initiatives though auditing and training.

Delivers exceptional service to all internal and external customers that propel revenue growth.

Conducts and manages all internal investigations, external theft and other criminal occurrences within assigned district and distribution centers.

Includes incidents of employee theft, sexual harassment, substance abuse, robbery, burglary, etc. Prepares a detailed report accordingly.

Serves as a liaison with all levels of law enforcement on behalf of the company.

Performs risk management, safety and risk classification surveys at existing and proposed sites.

Works as a business partner with operations to ensure consistent operational compliance and execution is achieved within assigned district and

distribution centers.

Works through store management to correct operational deficiencies through identification, training and reporting.

Develops district and distribution center partnerships and works with business partners to accomplish relevant business goals and objectives

including loss reduction targets.

2002-2011

TJX Companies Inc. (Framingham, MA)

National Task Force Investigator (Northeast and Mid-Atlantic)

Identified and investigated external fraud (check, credit card, store credit and shoplifting investigations).

Handled multiple complex investigations simultaneously. Conducted external mobile surveillance.

Prosecuted investigations in court and collected restitution at direction of senior management.

Provided Loss Prevention personnel with information and support necessary to bring investigations to conclusion. Built relationshi ps with all levels

of law enforcement (federal, state and local).

Assisted with the training of National Task Force Investigators throughout the country. Closed seventy-seven investigations with a scope and stop

loss of over 2 million dollars.

1999-2002

Lowe’s Companies Inc. (Springfield, MA)

Loss Prevention Manager

Reduced inventory shrink through education, training and awareness.

Hired, trained and supervised loss prevention specialists in base location and assisted with the training of LP specialists i n other locations.

Assisted the Personnel Training Coordinator with training on safety and loss prevention issues. Monitored opera tional, internal and external losses.

Ensured OSHA safety compliance.

Monitored worker’s compensation and general liability claims with Personnel Training Coordinator.

1997-1999

Filene’s Basement (Holyoke, MA/ Manchester, CT/West Hartford, CT/ Orange, CT/ Stamford, CT)

District Loss Prevention Manager

Handle the Loss Prevention Department budget.

Installed all CCTV Equipment and monitored all Alarm & Fire Systems.

Responsible for the Loss Prevention departments in a multi-unit assignment. Hired, trained and supervised all store detectives.

1996-1997

Montgomery Ward–Lechmere (Newington, CT)

Loss Prevention/Safety Manager

Hired, trained and supervised all loss prevention investigators.

Conducted loss prevention, safety and shortage meetings for all new hires. Ensured OSHA safety compliance.

Monitored worker’s compensation and general liability claims.

1995-1996

Wet Seal, Inc. (Irvine, CA)

Regional Loss Prevention Manager

Managed Northeast/Midwest region which consisted of 18 states and 115 stores.

Identified internal and external shortage related issues and completed loss prevention audits.

1993-1995

Filene’s Basement (Wellesley, MA)

Senior Corporate Investigator

Identified and investigated internal and external fraud.

Developed and implemented fraud check guidelines which decreased fraud check expense by $116,000.

EDUCATION:

1991 Northeastern University, Boston, MA B.S. Criminal Justice

1986 Brookline High School, Boston, MA



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