Microsoft CRM Developer
Resume:
Michael Rice
Boulder, Colorado
****@***********.***
MICROSOFT CRM DEVELOPER
Technical professional offers highly effective software design, engineering and full lifecycle project skills. Developer has contributed to a variety of internal and external projects for both established and start-up organizations. Software engineer has consistently provided high productivity leading to increased sales via capacity to deliver high-quality software solutions on-time.
CORE SKILLS
• Microsoft CRM 4.0 Design, Implementation and Customization
• SQL Server Database Administration and Database Design
• Synchronizations in Outlook CRM Laptop Client and Wireless Devices
• Integrations with SharePoint, Great Plains, Web Services, Scribe and BizTalk
MICROSOFT CRM DEVELOPER 2004 to Present
PlanetLogix, Inc.
Boulder, Colorado
Technical professional offers highly effective CRM application design skills to provide installation, configuration, enhancement and customization of CRM systems for small to mid-size firms.
• MSCRM Outlook Client Custom Installation and Integration
• Microsoft CRM Architecture, Design and Implementation
• Integration of Microsoft 3.0 CRM with Accounting systems (e.g., QuickBooks)
• SQL Server Database Administration and Design
• Web 2.0 development with Ajax, Adobe Flex and SilverLight
• Visual Studio 200*-****-****, ASP.NET, C#, C++, XML, DHTML, Java, JavaScript
• IIS, SQL Server 2000-2005, Oracle, BizTalk 2006, SharePoint 2007,.NET 2.0/3.0
CRM SOFTWARE ENGINEER 2000 to 2004
PlanetLogix, Inc.
Colorado Springs, Colorado
Designed and developed the flagship product, a web based CRM application. Scope of responsibility includes performing internal software design and development, coordinating professional services with customers, developing, organizing and maintaining a variety of web applications and web interfaces and to assure coordinated delivery of web applications and services to customers.
• Designed and developed web-based customer management (CRM) product
• Integrated web based system with remote wireless devices using Sync4J and Outlook MAPI
• Developed web pages and web sites using DHTML, XML and JavaScript
• Created Sync4J components using Net Beans and Eclipse studio
• Designed and developed .NET web services with C#, SOAP and XML
• Developed user interfaces, Internet servers and .NET web services
WEB SOFTWARE DEVELOPER 1996 to 2000
Serena, Inc.
Colorado Springs, Colorado
Key developer charged with designing the companies’ first software application, a web-based Issue tracking system. The application did well and became the most widely used web Issue tracking system until the company was purchased by Serena.
• Designed and wrote web-based issue tracking product
• Architected Web and PC solutions based on specific customer needs
• Driving force behind success of company's first product
• Led development team on design of documented APIs
• Wrote user interfaces and Internet servers
• Windows 98, Windows NT
• Visual C++, MFC, DHTML, Java, JavaScript
• Internet Information Server, iPlanet Server, ISAPI
• Access, Oracle, SQL Server
NETWORK SOFTWARE PRODUCTS ENGINEER 1990 to 1996
Xircom, Inc.
Thousand Oaks, CA
As original member of Internet start-up’s development staff, developed shrink-wrap software applications as well as researching and integrating new technologies into application architecture.
• Developed SNMP network management Windows PC applications
• Designed and wrote drivers for Ethernet adapters and modems
• Improved productivity through development of hardware test software
• Windows 95, Windows NT, DOS
• Visual C++, MFC, Intel Assembly
• TCPIP, SNMP
EDUCATION
BSCS, University of California, 1990
TECHNICAL INVENTORY
• Systems Windows 2000-2003, XP, NT, UNIX, CRM, Jabber, MS Outlook, Sync4J
• Languages C#, C++, Java, C, .NET, HTML, Java Script, VBScript, XML, CSS
• Database Oracle, Access, MySQL, SQL Server, Scribe
• WEB Internet Information Server, ISAPI, Commerce Server, Tomcat
• Other SNMP, NDIS, TCPIP, HTTP, NT Services, NT Security
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