Customer Service Representative
Resume:
Andrea Peters
(Home) 403-***-**** **************@*****.***
Objective: To obtain full time employment while expanding my experiences
in the work force. I welcome new challenges and I am eager to
learn new skills.
Experience:
groupSource November 7, 2011 to August 12, 2013
Administrator in document management. My main duties were
filing of all administrative documents, creating new file
folders, opening and sorting all incoming mail and responsible
for all outgoing Canada Post mail. I was main reception for
eleven months. My main duties were answering all phone calls,
transferring calls, opening and sorting all incoming mail,
sending out couriers and worked on projects that managers and
VP's gave me. I also trained reception relief.
ATCO Gas June 1, 2011 to November 4, 2011
(Casual Employment)
Mail room clerk as administrative support. I was responsible
for the sorting and distribution of inter-office mail and
employee notices, receiving outside mail and parcels and
bringing down the mail bags and parcels to the loading dock at
the end of the day.
Crown Optical November 2007 - September 2008
August 2011 - November 30, 2011
Customer service representative. I was responsible for handling
sales transactions, the care and cleanliness of the store. I
was brought back to help out the store due to a staff shortage.
Soft Moc January 2011 to August 2011
Sales associate and customer service representative. I am
responsible for handling transactions, the care and cleanliness
of the store.
ATCO Gas May 2010 - August 2010
Graphics department for their Sons and Daughters summer work
program.
Art Visions October 2008 - July 2010
Custom framer and customer service representative. I was
responsible for handling transactions, the care of the artwork and the
cleanliness of the store.
Subway July 2005 - February 2008
Sandwich Artist. I was responsible for handling transactions,
the care and cleanliness of the store and the preparation
of the food.
Education -Bow Valley College for Interior Decorating and Merchandising,
Sept 2009 to April 2011.
-Received College Diploma
-Crescent Heights Senior High School, Sept 2005 to 2008.
-Received High School Diploma.
Skills -AutoCAD 2010, 2011.
-Google Sketch Up.
-Microsoft Publisher, Excel and Word Documents.
-Sewing, Quilting and Drawing.
-Fund Raising.
Interests -AutoCAD, Reading, Music, Sewing, Drawing and Crafts.
Volunteer Work
Petland November 2004 - May 2005
Volunteer work on weekends, as well as work experience during
the school week.
ATCO Gas 2002 to current.
-ATCO Gas Children's Christmas Party and Company Picnic.
- Entertaining guest with Face Painting, colourful hair spray,
rub on tattoos and balloons.
- Monitoring Safety of activities like the Moon Bounce.
- Help with crowd control at Pony rides.
- Help with set up and tear down of venue.
-ATCO Gas Stamped Breakfast.
- Help with set up and tear down of venue.
- Help serve the food.
-Kids Day at the Stampede.
- Helped hand out informational wrist bands to parents and
their children.
Glenbow Museum Window Display.
- Helped create the plan for the window display for the store
Interiors In Balance.
- Helped take down the previous window display.
- Helped set up new window display.
Homes for the Holidays.
- Helped create the plans for the vignette at the store
BoConcept.
- Helped take down the previous vignette display.
- Helped set up new vignette display.
- Provided own materials for the vignette.
Ronald McDonald House
-Made dinner and dessert for the families in residence. (Very
rewarding experience)
References Available upon request.
References
June Losey (HR Manager/Work)
groupSource
Wendy Moita (Work)
groupSource
Colin MacKinnon (Work)
ATCO Gas
Matt Floyd (Work)
ATCO Gas
Greg Wilson (Work)
ATCO Gas
403-***-**** (H)
403-***-**** (W)
Gloria Andres (Work)
ATCO Gas
403-***-**** (C)
Peter Graval (Work)
ATCO Gas
403-***-****(W)
Joyce MacPherson-Litke (Work)
ATCO Gas
403-***-****(W)
Rick & Diane Edle (Personal)
Family Friend
Karen Millar (Personal)
ATCO Gas
403-***-**** (H)
403-***-****(W)
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