Amelia E. Robinson

904-***-****

ab976j@r.postjobfree.com

Summary of Qualifications Experienced instructional designer, technical

writer, editor, and general media designer with strong computer skills and

management experience with projects and personnel.

Professional Skills

Training and Instructional Skills

. Perform needs assessments; task and gap analyses

. Design, produce clear, effective interactive media instruction and

live lesson plans

. Produce attractive, interactive page content and multi-media shows

. Design and develop materials, job aids, assessments, practice

exercises, learning games

. Facilitate and present one-on-one and small group (up to 18 learners)

instruction

. Effective tutoring and coaching

. Create illustrative motivational scenarios, audio-video scripting

. Revision tracking and version management

. Narration recording and editing

Management Skills

. Coordinate various groups and departments for project work and

production

. Manage schedules, deadlines, budgets

. Manage payroll and personnel administration and documentation

compliance

. Supervisory skills (motivational and administrative)

. Interviewing, goal development, and performance management

. Full charge bookkeeping and financial management

. General business administration, including government compliance and

filings.

. Experienced freelancer and entrepreneur

Computer Skills

. Microsoft Office Suite (expert level), PowerPoint, Visio, Project,

Publisher, SharePoint, Access

. Adobe Creative Suite

. Kreus Development Engine, HTML editing

. Venus.net Development Engine

. Captivate, Lectora, Articulate, SoftChalk

. Camtasia and Microsoft Movie Maker Live

. Audacity, SoundForge, other audio editing applications

Communication Skills

. Write technical, instructional, promotional, journalistic, web,

employee relations, business

. 90th percentile of technical writers tested on Elance.com

. Interviewer and liaison to subject matter experts

. Editing with various style guides: AP; APA, MLA, Chicago; Gregg;

Webster, as specified

. Perform needs analysis, storyboarding, reviewing, and editing

. Design, plan, execute, and evaluate general media for print and

electronic delivery

. Narrate courseware

. Edit and manage periodical publications and web content

Other Skills

. Knowledge of banking and mortgage lending

. Knowledge of military specifications, standards, and contracts

. Medical terminology certifications (two) with procedural and

diagnostic coding

. Food service management and food safety knowledge

Employment History

LSI, Inc. Jacksonville, FL May 2011 -

Present

Instructional Designer

H&R Block, Jacksonville, FL Nov 2010 -

April 2011

Tax Office Manager, Tax Preparer

U.S. Census Bureau, Jacksonville, FL April 2010 -

Aug 2010

Crew Leader, Enumerator

AE Robinson, Inc. 2005 -

Present

Freelance writer, editor, media designer

Murphy Pipeline Contractors Sep 2004 -

Oct 2009

Office Manager

NS Mayport (Navy) Housing (ManCon, Farrow and Assocs.) Nov 2002 -

Sep 2004

Government Contractor

Jacksonville Chamber of Commerce Jan 2001 -

Dec 2001

Communications Manager

Bank of America Jan 1999 - May

1999

Training Communications Project Analyst

NationsBank Sep 1996 - Jan

1999

Transition Training Project Manager

Barnett Technologies Aug 1992 -

Sep 1996

Communications Manager

Education:

. St. Leo University, St. Leo, FL. Currently studying toward MS in

instructional design. 4.0

. University of North Florida Continuing Ed., Certificate in

Instructional Design.

. University of North Florida, Jacksonville, FL BA in communications.

Other Training

. Quality Assurance Pro Training, LSI, Inc. 2013

. WE LEARN / 2006 (Net)Working Conference, Yale University: Safe

Computing Women's Spaces on the Internet, Numeracy Empowers

Women...Need to Teach Algebraic Thinking, Creating Dynamic Reading

Materials for Low Level Learners, Magic - Bringing Words to Life, Our

Inner Voices: Women Discover the Power of Their Own Words, 2006.

. Online Courses from Verizon Literacy University: Graphic Organizers:

Tools for Instructors and Students, 2005.

. Self-study: adult learning theory - University of Hawaii Teaching

Adults, 2003.

Awards and Recognition:

. First Place: The Positive Way Relationship and Self-Development

Writing Contest, 2009

. Cited as a Women's Literacy Volunteer, Tonyaa Weathersbee, First Coast

Chronicles, Florida Times Union, October 23, 2004

. NationsBank Transition Leadership Award, January 1998, July 1998

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