Manager Project

Amelia E. Robinson

904-***-****

********@*********.***

Summary of Qualifications Experienced instructional designer, technical

writer, editor, and general media designer with strong computer skills and

management experience with projects and personnel.

Professional Skills

Training and Instructional Skills

. Perform needs assessments; task and gap analyses

. Design, produce clear, effective interactive media instruction and

live lesson plans

. Produce attractive, interactive page content and multi-media shows

. Design and develop materials, job aids, assessments, practice

exercises, learning games

. Facilitate and present one-on-one and small group (up to 18 learners)

instruction

. Effective tutoring and coaching

. Create illustrative motivational scenarios, audio-video scripting

. Revision tracking and version management

. Narration recording and editing

Management Skills

. Coordinate various groups and departments for project work and

production

. Manage schedules, deadlines, budgets

. Manage payroll and personnel administration and documentation

compliance

. Supervisory skills (motivational and administrative)

. Interviewing, goal development, and performance management

. Full charge bookkeeping and financial management

. General business administration, including government compliance and

filings.

. Experienced freelancer and entrepreneur

Computer Skills

. Microsoft Office Suite (expert level), PowerPoint, Visio, Project,

Publisher, SharePoint, Access

. Adobe Creative Suite

. Kreus Development Engine, HTML editing

. Venus.net Development Engine

. Captivate, Lectora, Articulate, SoftChalk

. Camtasia and Microsoft Movie Maker Live

. Audacity, SoundForge, other audio editing applications

Communication Skills

. Write technical, instructional, promotional, journalistic, web,

employee relations, business

. 90th percentile of technical writers tested on Elance.com

. Interviewer and liaison to subject matter experts

. Editing with various style guides: AP; APA, MLA, Chicago; Gregg;

Webster, as specified

. Perform needs analysis, storyboarding, reviewing, and editing

. Design, plan, execute, and evaluate general media for print and

electronic delivery

. Narrate courseware

. Edit and manage periodical publications and web content

Other Skills

. Knowledge of banking and mortgage lending

. Knowledge of military specifications, standards, and contracts

. Medical terminology certifications (two) with procedural and

diagnostic coding

. Food service management and food safety knowledge

Employment History

LSI, Inc. Jacksonville, FL May 2011 -

Present

Instructional Designer

H&R Block, Jacksonville, FL Nov 2010 -

April 2011

Tax Office Manager, Tax Preparer

U.S. Census Bureau, Jacksonville, FL April 2010 -

Aug 2010

Crew Leader, Enumerator

AE Robinson, Inc. 2005 -

Present

Freelance writer, editor, media designer

Murphy Pipeline Contractors Sep 2004 -

Oct 2009

Office Manager

NS Mayport (Navy) Housing (ManCon, Farrow and Assocs.) Nov 2002 -

Sep 2004

Government Contractor

Jacksonville Chamber of Commerce Jan 2001 -

Dec 2001

Communications Manager

Bank of America Jan 1999 - May

1999

Training Communications Project Analyst

NationsBank Sep 1996 - Jan

1999

Transition Training Project Manager

Barnett Technologies Aug 1992 -

Sep 1996

Communications Manager

Education:

. St. Leo University, St. Leo, FL. Currently studying toward MS in

instructional design. 4.0

. University of North Florida Continuing Ed., Certificate in

Instructional Design.

. University of North Florida, Jacksonville, FL BA in communications.

Other Training

. Quality Assurance Pro Training, LSI, Inc. 2013

. WE LEARN / 2006 (Net)Working Conference, Yale University: Safe

Computing Women's Spaces on the Internet, Numeracy Empowers

Women...Need to Teach Algebraic Thinking, Creating Dynamic Reading

Materials for Low Level Learners, Magic - Bringing Words to Life, Our

Inner Voices: Women Discover the Power of Their Own Words, 2006.

. Online Courses from Verizon Literacy University: Graphic Organizers:

Tools for Instructors and Students, 2005.

. Self-study: adult learning theory - University of Hawaii Teaching

Adults, 2003.

Awards and Recognition:

. First Place: The Positive Way Relationship and Self-Development

Writing Contest, 2009

. Cited as a Women's Literacy Volunteer, Tonyaa Weathersbee, First Coast

Chronicles, Florida Times Union, October 23, 2004

. NationsBank Transition Leadership Award, January 1998, July 1998

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