James B. Ibrahim
* ****** ****, ******, ** *****
Cell: 949-***-****
*****.**********@*****.***
Core Qualifications
Expertise in all aspects of customer service. Regarded for the ability to
follow process guidelines and procedures while successfully ensuring
customer satisfaction. Tendency to thrive in fast-paced environments while
remaining focused on attaining customer needs.
Additional core competencies include:
( Detail Oriented ( Process Driven ( Creative Thinker
( Military Disciplined (Troubleshooting ( Excellent comprehension and
retention
Work Experience
ORANGE COUNTY FAIR - Costa Mesa. CA
Guest Relations 07-08/2011 -2013
The primary duties of Guest Relations personnel are to address safety and
security matters as well as provide assistance to other departments of the
fair when needed; focusing on customer needs and satisfaction with personal
interaction, coordination, and liaison between customer and management.
STONEFIRE GRILL - Irvine, CA
Cashier Server Busser 09/2011 to 12/2011
Ensure customer satisfaction by maintaining a healthy and happy environment
while providing great tasting food in a family-styled restaurant. Work to
help my team when needed in an expeditious manner to better serve the
customer.
Education And Training
Irvine Valley College - Irvine, CA, United States
* Fall 2010
* Fall 2011
Fullerton Junior College - Fullerton, CA, United States
* Spring 2011
High School Diploma
Irvine High School - Irvine, CA, United States
* Class of 2010
Accomplishments
Army Basic Training - Graduated with Honors
09/25/2012 - 12/07/2012