Customer Manager

RESUME

NAME : PARMAR SANJAYKUMAR AL VISHBHAI

ADDRESS : ****, ****** *****

NEAR GAYATRI NAGAR, GOTRI ROAD

VADODARA – 390 021

CONTACT NO : (M) +91-942*******

E-MAIL : ******.**********@*****.***

DATE OF BIRTH : 01/12/1971

AGE : 41 YEARS

LANGUAGES KNOWN : GUJARATI, HINDI, AND ENGLSIH

HOBBIES : MUSIC, READING, TRAVELING.

HEALTH : GOOD

NATIONALITY : INDIAN

NATURE : CO- OPERATIVE

PERSONALITY : IMPRESSIVE

REGLIGION : CHRISTIAN

PASSPORT DETAILS : DATE OF ISSUE : 08/05/2007

VALIDF UPTO : 07/05/2017

PASSPORT NO : G2664708

EDUCATION QULIFICATION

I HAVE COMPLTED H.S.C. EXAM FROM G.H.S.E.B.

I HAVE COMPLETED DIPLOMA IN AUTO MOBILE ENGINEERING COURSE

FROM BARODA INSTITUTE OF AUTOMOBILE ENGINEERING.

COMPLETED I.T.I BASIC AUTOMOTIVE SERVICING AND AUTOMOTIVE

REPAIR FROM ISTD, DELHI GOVT. INDIA ( 4 WHEELER)

OTHER SKILL : BASIC COMPUTER KNOWLEDGE

JOB EXPERIENCE :

• WORKED WITH L.M.P MOTORS PVT.LTD

• ONLY TATA ( PASSANGER CAR VEHICLE) AS A

MECHANIC FOR PETROL & DISEAL CAR

ENGINE FORM 1998 TO MARCH 2003

ROLE: TO SERVICING OF VEHICAL, MAKE

SUSPENTION,BRAKE SERVICING,WHEEL

SERVICING, CALIPER SERVICING, MAKE

ENGINE, GAREBOX, AND STARING,AND

CLUTCH OVERALLING,

IF ANY FOLT FOUND SO I ADVICE TO

SUPERVISOR..

• WORKED WITH KEYA MOTORS AS A BUSINESS

DEVELOPMENT OFFICER TATA VHHICAL-FROM

2003 TO 2004 ( PASSENGER CAR )

• ROLE: TO PLAN SO THAT CUSTOMER CAN GET

THE BEST WORK.

• TO EXPAND A BUSINESS

• TO DO MEETING WITH SERVICE SUPERVISOR

AND SAEVICE ADVISOR.

• TO GIVE SUGGETION TO M.D REGARDING

EXPANDING BUSINESS.

• TO LOOK AFTER THE QUALITY OF WORK IN

WORKSHOP.

• TO GIVE SUGETION TO STAFF FOR EXPAND

BUSSINESS.

• TO DISCUSS EVERY DAY WITH WORKS

MANAGAR FOR EXPAND BUSSINESS.

• WORKED WITH L.M.P CAR SERVICE ( BOSCH

CAR SERVICES) AS A SERVICE SUPERVISOR

FROM 2004 TO 2006 FEB.

• ROLE: TO DISTRIBUT A VEHICAL TO

MECHANIC.

• TO SUPERVISION A MECHANIC DOES THE

WORK TO PROPARLY.

• TO MAKE REQVIZITION SLIP FOR SPAIRPART.

• TO BEEN IN CONTECT OF SERVICE ADVISOR.

• TO ORDER SPARPART.

• TO DO VEHICAL TESTDRIVE EITH CUSTOMER.

• TO CONVENCE CUSTOMER.

• TO REPORT OF PANDING VEHICAL TO

WORKSHOP MANAGAR.

• WORKED WITH DOWN – TOWN MOTORS

AS A SERVICE ADVISOR FOR HYUNDAI CARS

FROM 2007 TO 2010.

ROLE : TO WELCOME TO CUSTOMER.

TO OPEN JOBCARD.

TO TAKE A TESTDRIVE WITH CUSTOMER.

TO HEAR COMPLAIN OF CUSTOMER AND

GIVES ESTIMATE AMOUNT TO HIM.

TO GIVE MORE IMFORMETION ABOUT WORK

TO CUSTOMER.

TO TAKE A TESTDRIVE OF VEHICAL WHICH

ARE READY;

TO GIVE INFORMETION TO CUSTOMER ABOUT

VEHICAL ARE READY..

TO GIVE A BILL AMOUNT OF VEHICAL TO THE

CUSTOMER.

TO DELIVARY THE VEHICAL WHICH ARE

READY TO CUSTOMER.

TO TELL THE CUSTOMER ABOUT MORE WORK

OF VEHICAL AND CONVENCE THEM.

• FIRST HAND EXPERIENCE IN DEALING

ACCIDENT CLIENTS.

• SPECIALITY TRAINED IN HANDLING AND

DEALING WITH FAST TRACK & CASH LESS

INSURANCE CLIENTS.

• 2 YEARS OF EXPERIENCE IN HANDLING P.V.

COATING AND SUNFLIM.

• WORKED WITH SHREEJI MOTORS AS A

SARVICE MANAGER FROM JANUARY 2011 TO

DEC,2012.

• ROLE :TO WELLCOME TO CUSTOMER .

• TO TAKE A TESTDRIVE WITH CUSTOMER.

• TO HEARING COMPLAIN OF CUSTOMER AND

THEN SLOVE HIM PROBLEM.

• TO DEVELOP OF BUSSINESS.

• TO HANDLE OF WORKSHOP STAFF,STORE

DEPARTMENT AND SERVICE DEPARTMENT.

AND CO- OPERATE WITH H,R AND M.D.

• TO PLANNING OF MORE BUSSINESS

DEVELOPING.

• AT PRESENT I AM WORKING IN NANAVATI

HYUNDAI AT SURAT AS A SERVICE MANAGER

FROM 16th JANUARY 2013 TO TILL DATE..

• ROLE : HANDLING OF WORKSHOP AND

WORKSHOP STAFF, TO EXOAND BUSSINESS.TO

LOOKAFTER THE QUALITY OF WORK IN

WORKSHOP, TO DISCUSS WITH MENEGING

DIRECTOR FOR THE EXPANDING BUSSINESS.

TO GIVE EVERYDAY REPORT TO GANARAL

MANAGAR. TO LOOKAFTER COMPANYS

CAMPAIN. AND CUSTOMER SATISFECTION.

TECHNICAL SKILL :

• HANDS OF EXPERIENCE IN REPAIRING AND

SERVICING ALL BRANDS CAR ENGINE..

• HANDS ON EXPERIENCE IN HANDING AND

SERVICING SUZUKI ENGINES.

• GOOD EXPERIENCE IN TACKING CRDI

ENGINES.

• UPDATE KNOWLEDGE AND FIRST HAND

EXPERIENCE OF DENTING AND PAINTING OF

ALL TYPES OF INTERNATIONAL BRANDS

( PASSANGER CAR)

DECLARATION : ABOVE ALL THE DETAILS ARE GIVEN BY

ME ARE TURE AND BEST OF MY KNOWLEDGE

YOUR SINCERELY

SANJAY PARMAR

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