Customer Service High School

Location:

Posted:

October 15, 2013

Melissa Diaz

Brooklyn, NY 11209

***************@*****.***

Objective

To obtain a meaningful position in which I can learn and grow while

providing quality customer service.

Employment

Secretary

Sunrise Pain Medicine, Monticello NY 09/2012-05/2013

Answered telephones and gave information to callers, and took messages. Set

up and maintain paper and electronic filing systems for records,

correspondence and other material. Collected and disbursed funds from cash

accounts, and kept records of collections and disbursements. Opened, read,

route, and distribute incoming mail and other material and answer routine

letters. Scheduled and confirm appointments for patients. Took dictation by

machine and transcribed information. Took patients vital signs and set

patients up for doctor to examine.

Inventory Processor

TJ Maxx, Middletown NY 10/2009-05/2011

Unloaded and processed inventory. Worked front desk for customer service

and cashier. Handled all returns, exchanges and refunds.

Residential Assistant

Center For Discovery, Harris NY 12/2007-10/2008

Assisted special need individuals with everyday living. Provided all the

appropriate tools for independent life. Administer medications to

residents.

Shift Supervisor

Denny's Restaurant, Middletown NY 09/2004-08/2007

Supervised all employees. Organized all bank slips and made bank deposits.

Cashed out drawers and tipped out wait and bus staff. Made sure all staff

duties were performed for the next shift. Made account for inventory.

Education

High School Diploma Port Jervis High School,

Port Jervis NY