Customer Service Sales

Kathryn Lenihan

* ******** *****

Brookfield CT, 06804

Cell: 203-***-****

**********@*****.***

EDUCATION

Quinnipiac University, School of Business, Hamden CT

May 2013

Graduate Bachelor of Science in Marketing and Advertising

RELEVANT

COURSES

. Advertising, Marketing Research, Internet Marketing, Integrated

Marketing, Consumer Behavior

EXPERIENCE

Energy PRZ, Brookfield, CT Oct. 2013 -

Present

General Office Assistant

. Assist in administrative duties - scheduling and confirming

appointments

. Increase sales through customer service

Live Nation, Wallingford, CT

Sept. 2013 - Present

Special Events Assistant

. Assist in event planning - event set up, break down, design and venue

decor

. Increase sales through customer service and marketing

. Partake in administrative duties - scheduling and phone calls

NAM Youth Marketing, Danbury, CT August

2013 - Present

Promotions

. Assist with promotional events

. Increase awareness and sales through direct marketing

Taunton Press, Newtown, CT

June - August 2012

Advertising and Marketing Intern

. Updated PowerPoints of each franchise used to inform clients about the

company

. Assisted in event planning- created the menu, confirmed the space

. Increased sales through the creation of sell sheets

. Put together media kits for the office to use - included updated

numbers and information of each franchise

Forever 21, Danbury, CT

May - August 2011

Sales Associate

. Worked with retail customers to assist in fashion choices and improve

customer service

. Operated efficiently under a fast and stressful environment

YMCA, Brookfield, CT June 2010-

August 2011

Camp Counselor

. Took responsibility of a large group of children

. Creatively developed games and activities that engaged children

Fun Factor, Brookfield, CT Nov.

2007- May 2009

Hostess, Cashier, Party Planner

. Assisted the customers in planning parties and supervising children on

the floor

. Worked the cash register which brought in sales

. Planned and hosted children's parties

ACTIVITIES

Big Brother Big Sister, Hamden, CT

2010

. Role modle for an inner city child, participated in creative

activities and playdates

Residence Hall Counsil, Hamden, CT

2010

. Developed new and creative ideas for campus activities

. Hosted student run programs on campus

Sustanability Club, Hamden, CT

2010-2013

Secretary - Managed meeting minutes, emails, and communicted important

information to all members

Research and Design Manager - Researched and developed unique ways of

promoting sustanabiliy

SKILLS

Computer : Proficient with Microsoft Word, Excel, Outlook, Powerpoint

Language: Familiar with Spanish

Technology: Computers, Printers, Phones, Copiers, Fax, Cashier

Contact this candidate