Quality Assurance Customer Service

Dipali Bagwe

Tel: 484-***-****

Email: ************@*****.***

SUMMARY:

6+ Years of experience in performing Quality Assurance Testing which

involves - System, Functional, Integration, Regression and Performance

testing using Manual Test Methodology and Automated tools like (LoadRunner

and TestDirector) in various financial and commercial applications

developed in multi-tier environments. Writing Test Cases based on the

baseline requirements and executing Test Plans. Superior skills of problem

analysis with exceptional ability to follow project standards and

procedures, quickly master new concepts and applications. Strong

communication, interpersonal skills and a team player.

TECHNICAL SKILLS:

Languages : SQL, UNIX, Shell scripting, HTML, VB script

RDBMS : ORACLE 7.x, 8.x, Microsoft Access, SQL server

GUI Tools : Developer 2000, Visual Basic 5.0. VB. Net, ASP. Net

Environment : Windows 2000, Windows NT, Sun Solaris

Hardware : IBM - PC Compatibles, Sun Sparc.

Testing Tools : LoadRunner 8.1, TestDirector 7.5/8.0

WORK EXPERIENCE

Rev Systems Inc., NJ Nov 2006 - May

2011

QA Analyst

Environment : LoadRunner 8.1, TestDirector, IE, Microsoft Word and Excel.

Revolutionary Systems is a leading mid sized software consulting company

which provides Information Technology solutions to a local, regional and

national client base consisting of small, mid-size and Fortune 1000

corporations, earning a reputation for stellar customer service and

effective solutions. Revsystems information provides technology solutions

by full development of new applications, including project definition,

application design, programming and graphic development, implementation,

deployment and training.

Responsibilities:

. Manual Testing :

1. Analysed System Requirements to develop effective Test plan.

2. Developing Test plans and Test Scenarios.

3. Scripting Testcases as well as maintenance and updation.

4. Writing and updating Testcases using Microsoft Word for Documentation.

5. Executing the Test cases to test the functionality of the application

for each release.

6. Involved in the creating Test procedure and documenting step by step

action for automated testing - LoadRunner.

7. Performed Business Functionality, black box, data driven, Regression,

System, Integration, Performance, load and stress testing on web

application.

8. Executed Scenarios and monitored server and network delays.

. Automated Testing :

1. Coordinated with technical analyst for hardware and software

requirements.

2. Test Planning & Analysis.

3. Test script development & Maintenance for Data base and data driven

testing for functional and regression testing of business workflow.

4. Execution of test scripts.

5. Monitoring application's behavior by verifying automated under load.

6. Analysis of Test Results.

7. Measuring the Transaction response times by inserting specific

checkpoints.

8. Checked the runtime logs and different kinds of monitors such as Web

Server, Application Server, Database Server and the Network.

9. Generated Test reports and various graphs.

. Participated in weekly assessment meetings with business analysts and

developers.

. Used the Test Director for Defect Tracking System (Trouble tickets).

. Ensured application works properly for new initiatives.

. Conducted meetings with application development and backend system

teams for trouble tickets and new initiative issues.

. Ensured that we connect to our back-end applications successfully.

. Tested all daily Trouble Tickets and new functionality.

EDUCATION:

Masters in Personnel Management, University of Pune.

Certification in Quality Assurance and Testing using WinRunner and

LoadRunner from Information and Technology Management, New Jersey.

Languages: English, Hindi, Marathi.

References: Available on request.

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