Customer Service Supply Chain
Resume:
LaNessa Shipman
Suwanee, GA 30024
Phone: 334-***-****
Email: *********@*****.***
SUMMARY: Warehouse Professional who leverages extensive experience with superior
organizational and customer service skills. Combines strong time management with
the ability to multi-task. Adaptable team player.
EXPERIENCE
Avon Products, Inc. – Suwanee, GA 2004 - Present
Order Processor
Assemble merchandise utilizing station lighting, cart pick and/or mechanical
assembly systems
Inspect new packers of merchandise to ensure correct items were provided
Help in researching departing shipments using mainframe system
Maintain line productivity as established at the beginning of each campaign
Prepare and maintain manifest logs
Identify quality issues and write service expectations
Follow safety policies and maintain good housekeeping in work area
Consistently focus on order flow to avoid shortages or line delays
Manage on-site employee store
Key point of contact for Board of Director orders
Napa Auto – Norcross, GA 1998 - 2004
Order Puller
Assembled/shipped customer orders
Preformed regular inspection for quality
Maintain a safe and clean work area
AWARDS/ACHIEVMENTS:
• Supply Chain Excellence Award, 2009
EDUCATION
Phoenix University 2012 – Current
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CERTIFICATIONS
Certified Forklift Operator
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