Customer Service Sales
Resume:
LeJon R. Thomas
**** ****** ** **** *****: 920-***-****
Appleton, WI 54914 Email ***********@***.***
Career Summary
With over 20 years of sales and customer service experience I am primed to
add leadership, motivation and knowledge to an established or thriving
organization. My leadership style consists of motivating and inspiring
others to succeed utilizing effective communication and implementing clear
and concise sales techniques. My sales accomplishments currently include
top sales performer weekly and I am currently ranked in the top echelon in
the country for AT&T Corp.
.
Work Experience
AT&T Corp.
Sales Consultant October 2009-
Present
. Indentify and assess customer related request and effectively
recommend problem-solving solutions
. Drive products and services utilizing effective discovery and tailored
recommendations.
. Team leadership responsibilities include mentoring and developing new
representatives.
West Business Services
Business Account Manager October 2007-September 2008
o Esatablish solid business relationships with respected client's
(AT&T) customer base
o Obtain and communicate relevant product information in order to
establish new business
o Develop leadership responsibility by learning to function as an
independent in managing business accounts.
Pitney Bowes
April 2007-October 2007
Customer Service Representative
o Develop and sustain client and professional relationships.
o Provide product knowledge and expertise to clients to ensure customer
satisfaction.
Sprint Communications
Outside Business Sales Representative June
2005-November2005
o Prospect and develope community relations with local business in
order to position new
o wireless products.
o Designed effective print advertising and signs.
o Generated new business clients through leads and effective
prospecting.
Schneider Logistics
Inbound Customer Service January 2005-May 2005
o Schedule and maintain all shipment appointments
o Utilize communication and listening skills to identify problems and
implement solutions
Education
o Ashford University MBA Business Management 2010-2012
o Chicago State University.BA Business Management, 1998-2001.
o Currently a member of The Golden Key International Honors Society
Strengths & Skills
Excellent organizational and communication skills.
Proficient in all Microsoft Office programs.
o Strong organizational skills, able to multitask, and able to grasp new
concepts and systems quickly.
References
Available on request.
Contact this candidate