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Customer Service Engineer

Location:
New Delhi, DL, India
Salary:
negotiable
Posted:
October 14, 2013

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Resume:

CURRICULUM VITAE

TUSHAR SHARMA

WZ-**** RAJA PARK

RANI BAGH DELHI- 34

Email: *****************@*****.***

Cont. No+91-995*******

CAREER OBJECTIVE

Aspiring for a bright and challenging career in a professional and a

growing organization, which would enable me to upgrade myself with emerging

trends and technologies.

EDUCATIONAL QUALIFICATIONS

. Current working with Uflex Ltd. Noida as a System Engineer.

. Hardware & networking from IEC Institute

.. Completed I.T.I From Maa Kamla Devi Shri Pitambara Vidyapeeth. with

Electrician Trade

. B.A from Delhi University

. Microsoft certified professional (MCP)

KEY SKILLS AREA:

. Clint Operating Systems: DOS,Windows XP, windows 7,windows vista.

. Assembling Laptops Printers & Desktops

. Troubleshooting hardware related issues

. Basic electronics knowledge,

1

2 SYSTEMS ADMINISTRATION

V Installing workstations, servers, network services and peripherals.

V Managing cisco routers & switches

V Router Configuration and Operation of Cisco Routers.

V Operating Cisco LAN Switches, Switches Configuration.

V Taking the Back of Router and Switch.

3

4

5

6

7 CLIENT SERVICING

V Managing customer service operations for rendering and achieving quality

services

V Responsible for resolving customer complaints on performance bottlenecks

V Providing value added customer services by attending customer queries and

issues.

ABILITIES/SKILLS/KNOWLEDGE:

. Good knowledge of computer Hardware

. Exceptional ability to keep records on different subjects.

. Able to understand user's needs and give proper solution to it.

PERSONAL DETAILS

1/2

Date of Birth 24/02/1992

Father's Name Mr.Ravi kishore

Languange English, Hindi,

Proficiency

Marital Status Unmarried

Hobby Internet surfing

Salary Negotiable

I proudly record that my aim in life is to shape high and high and believe

in "SERVICE WITH A SMILE". I assure my unflinching loyalty and efficient

functioning to live up to the expectations of my superiors in performance

of duties assigned.

PLACE: DELHI, INDIA

(TUSHAR SHARMA)



Contact this candidate