Manager Server
Resume:
Joshua Ramsaywack [pic]
Work experience **/**** - present Health Care (BUHMC)
Brooklyn,NY
Sr. Desktop Support (Consultant)
Strong Imaging, Install, setup and configure Windows 7 Pro,
XP Professional. Migrate Users / Mailboxes, File servers,
Configure Printer Server / Share
Strong Microsoft Outlook 2010 mailbox transition,
implementation and support, Setup Active Sync companywide.
Microsoft Exchange 2007 and 2010 migrations, Multi-server
environments with over 5 Exchange servers, Multi-site
environments with over 2 site connected locations, SMTP mail
supporting the transport of over 20,000 mail messages per day
Strong Configure and troubleshoot BlackBerry Enterprise
Server.
TrendMicro AntiSpam firewall - Configure email flow:
Block-list, Allowed-list email addresses.
Setup and configure Citrix Server/Users Profile,
connectivity. Troubleshooting connectivity on thin client,
setup load balancing.
Configure CA Arcserve Disaster / Recovery - setup brick level
restore of database, mailboxes and emails. Complete full
mailbox database restore.
2002 - 01/2012 Law Firm (CDBP)
NY, NY
Network Admin/Sr. Desktop Support
Windows 7 and Windows Vista, Enterprise/Professional
Windows XP Professional/Enterprise
Windows NT4.0 Workstation/Server
Internet Information Server 3.0 / 4.0 / 5.0 / 6.0 and 7.0
MS Office 2003, 2007 and 2010
Arcserve, Veritas Backup Exec backup solutions
Worldox documents management system; built and troubleshoot
Enterprise level Active Directory support
Microsoft Exchange Server 2007 migration, implementation and
support
Microsoft Exchange 5.5, 2000, 2003 and 2007 migrations,
Multi-server environments with over 4 Exchange servers,
Multi-site environments with over 3 site connected locations,
SMTP mail supporting the transport of over 7,000 mail
messages per day
Highly available and secure Outlook Web Access (4+ servers
across multiple sites) with 500+ users; Front-end/back-end
server design and implementation
Microsoft System Management Server (SMS)
Group Policy design and administration
DNS, DHCP, WINS, TCP/IP
Windows 2000 Professional, Server and Advanced Server
Public Folders design and architecture for organizations with
350+ folders
Configuration, troubleshooting, supporting, installing
Servers
Disaster Recovery planning, design, implementation and
testing
Microsoft Operations Manager (MOM) 2000/2005
Windows Software Update Services (WSUS) patch management
Microsoft System Center Configuration Manager 2007
1998 - 2001 Financial (ML)
New York, NY
Network Administrator
Install and configure Exchange - install core component,
Directory services, information store, System attendant and
Message transfer agent and configure them at site, server and
user level.
Create mailboxes via Exchange Administrator program.
NT user manager for domain, profgen, and through directory
import. Create distribution list.
Configure directory services, and information store.
Enable/disable RPC connection on client / server; configure
site affinity value to the lowest cost.
Configure ldap, imap4, pop3, nntp; recover deleted items;
manage directory replication.
Create and administer public folder setting permission it;
create single copy and replicas of the public folder
hierarchy, manage top level creation of folder.
Configure message tracking, configure server/link monitor
setup notification, view message queue; used performance
monitor to determine the performance of the server; perform
migration from various mail systems; manage the pst file
Setup, configure and troubleshoot Compaq Servers, install
Insight Agents SSD, Rompaq, Foundation Agents, Compaq NIC
Agents, and WEB Agents. Setup SNMP and traps.
Used Compaq Array Configuration Utility to configure RAID 1
and 5. Setup Array A and B logical Drives. Upgrade from one
processor to two.
Setup NIC cards including swapout and reconfigure for half
duplexing or full for 10/100mbs .
Install and configure SCSI controller cards (SCSI 1, 2, and 3
interface). Perform memory swapouts and upgrade. Swap out
power supply. Install and configure CD tower and setup
shares.
Install, configure and troubleshoot Windows2003, NT4.0 and
3.51.
Perform migration from NT4.0 to Windows 2003. This includes
migrating web servers (odbc connections, virtual directories,
and asp, hyperlinks that links to different files and folders
different servers' etc.)
Used UI to perform installation over the network, install
service packs and hot fixes establish groups and create users
account and assign to the appropriate folders, install and
setup DHCP server setup client reservations and scope
addresses. Install and configure RAS servers - setup RAS
ports for dialin. Install and used Windows2003, NT4.0
Resource Kit.
Install and configure Blackberry Enterprise Server.
Install and configure tape backups Arcserve 6.0, 6.61 Backup
Exec 8.0 perform migration from Arcserve to Backup Exec.
Create backup jobs and restores.
Install and use Remotely Anywhere 2.0, 3.0, 3.2. install and
configure Insight XE 1.0, 1.1, 2.0 create link from SQL
server to MS Access this information is dumped in real time.
Install and configure SNMP and traps, setup threshold level.
Create Scripts and run reports on disk utilization.
Upgrade Norton Antivirus from 4.0 to 5.0 via Norton System
Console (MMC).
Installed and configured Insight Manager 4.2, - 4.9 setup
paging via email and modem.
Migrated print queue from NT 4.0 to Win2000 Advance server,
setup print servers and queue assigning IP address to them.
Setup and maintain spooler folder.
1996 - 1998 Car Rental (AWHQ) GardenCity,
NY
Sr.Desktop Support Specialist
Install, configure and troubleshoot Windows NT4.0 and 3.51
Install, configure and troubleshoot Novell 3.11, 3.12 and
4.11 Server / Workstation.
As a member of the Domain Account Operator Group create /
delete computer accounts (net bios name) and user logon name,
change user group(s), assign user password(s), unlock
accounts.Implement Ghost Imaging software, TCP/IP, WINS, DHCP
and RAS clients on all platform, setup network printers.
Install, configure and test: PCAnywhere, Timbuktu, Tivoli,
MS-Mail, MS-Outlook, SMS Admin \Clients, MS-Office, MS-Office
Pro Suite, Citrix Winframe, Sybase, BrioQuery, Reflections,
Reflections Suite
Test, diagnose and upgrade all hardware issues for example
hard drive, memory, video card, CPU, controller cards, NIC
cards, riser cards.
Manage NT rollout
Implement express turnaround time for break-fix situations
Manage the distribution of tickets to technicians
Trained and support new interns, technicians and consultants
by phone, demonstrate in person, or via creating procedures.
Create comprehensive procedures for software installation
and configuration
1989-1996 Custom Mugs,
Bay Shore,NY
Technician
Troubleshoot computers with break-fix problems, assisted in
the development and implementation of Local Area Network
using the 10-base-T topology. Also accountable for swapping
printers, RAM, hard drive, video, sound cards and system
boards
Education 2013 VMWARE eLearning .COM
Administer VMWARE
Install and configure ESXi. Install and configure vCenter
Server components. Use vCenter Server to configure and manage
ESXi networking and storage. Deploy, manage, and migrate
virtual machines. Manage user access to the VMware
infrastructure, Use vCenter Server to monitor resource usage.
VMware vSphere Update Manager to apply ESXi patches
1997-1998 Briarcliffe College Bethpage, NY
Administer Windows NT
Installed and configured Microsoft WinNT3.51 server (Domain
controller) and workstations. Plan, implement, and build
Domain controller (PDC), BDC and member servers. Setup WINS
server, DHCP Server, established one and two-way trust
relationship, performed file replication, implement policies
for user group and computers, install RAS and setup clients
for dialin access.
1997 New Horizons Learning Center Hauppauge, NY
Administer Windows NT
Plan, implement, and build Domain controller (PDC), BDC and
member servers. Setup WINS server, DHCP Server, established
one and two way trust relationship, performed file
replication, implement policies for user group and computers,
install RAS and setup clients for dialin access.
1996-1997 Computer Career
Center Hempstead, NY
LAN Specialist
1000 hours intensive hands-on experience building and
troubleshooting PCs. Installed and configured Microsoft
WinNT3.51 server (Domain controller) and workstations.
Installed and configured Novell3.12 and 4.1 file servers and
workstations.
Languages and Windows 2008, 7, WinXP, 2003, 2000, NT4.0 (Server and
Operating System Workstation), Windows 95 and 98, Novell 4.11, 3.12 and 3.11,
UNIX Sun 2.8, Mac System 8.0, Window 3.11, OS2 Warp, Dos
6.22-3.0, TrendMicro Anti-spam, Symantec Enterprise
Antivirus, PowerShell 2.0, Microsoft Management Console,
Exchange Management Shell, Exchange Management Console,
Cmdlets and etc
Interests and I have a desire to advance my knowledge in the information
activities technology industry. Devoted to troubleshoot PCs and
component (software / hardware).
References Professional and personal references available upon request.
Ozone Park
NY 11417
Phone: 917-***-**** - C
718-***-**** - H
***********@*****.***
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