Administrative Assistant Customer Service

Nicole Y. Studwood

Cellular: 347-***-**** ** West 135th

Street #2J

Alt: 347-***-**** New York, New York

10030

***************@*****.***

Profile: I am a highly motivated and enthusiastic well trained, Security

Supervisor who is seeking an opportunity to utilize my security experience

as well as my excellent administrative skills.

ACHIEVEMENTS

8-Hour Annual 10/2013

16-Hour Certification 08/2008

NYS Security License 09/2015

Licensed Fire Safety Coordinator

01/2015

Licensed Fire Guard 10/2014

NYS Drivers License 01/2021

Certified CPR 02/2014

Member of Sanford Brown Student Ambassador's

06/2013

Employee of the Month 04/2009

EDUCATION

Sanford-Brown Institute/Medical Assistant Program/Graduated

05/09-06/10

Grace Institute/Certified Administrative Assistant/Graduated

06/05-02/06

EXPERIENCE

H.E.L.P Homeless Services Corp 1/12-

09/12

Supervisor of Security/Licensed Fire Safety Coordinator

. Supervision of staff consisting of 5 guards in a homeless facility

consisting

Of 120 homeless women

. Administrative detail which included incident reports, Intake

utilizing CARES program

. Checking photo Id's issuing security passes, access control

. Conducting Fire Drills, monitoring CCTV systems

. Answering phone calls, handling outgoing mail, preparing logbooks

FJC Security Firm - New York, NY 11/08-06/12

Site Captain/Licensed Fire Safety Coordinator

. Supervision of staff consisting of 6 Supervisors and 25 guards in a

DHS Family Shelter

. Administrative detail which includes but is not limited to updating

logbooks, distributing mail

. Payroll, Schedule and writing Incident Reports as well as extensive

Customer Service

. Conducting Fire Drills, Check Id's, Issue Security passes

. Escort clients in and out of the facility

. Make copies of confidential information

. Answer phones, screen calls, and handling various situations.

Harlem Children's Zone - New York, NY 11/07-

9/08

Administrative Assistant/Tutor

. Assisted middle school children with their homework

. Assisted teachers with college prep classes

. Supervised the children and implemented different games and/or

activities in their everyday routine

. Prepared lesson plans

References Furnished Upon Request

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