robert c. fortin
** **** ****** ****: 484-***-****
Hamburg, PA 19526 ************@*****.*** mobile: 610-***-****
Summary
Telecommunications Specialist experienced in facilities engineering
(circuit ordering, design, interconnect, provisioning, report building,
testing, implementation); field engineering (commissioning, migration,
operations, integration); and transport engineering (network design,
backhaul, transmission). Expertise in plan execution requiring a high
degree of attention to detail and autonomy to maximize fiscal prudence.
Global work experience encompasses start-ups, expanding, mature and
acquisition network models. Experience supporting program management,
network and access operations, and wireless outside plant. Prior
experience as Field Engineer, Cellular Technician and Electronic
Technician.
Professional Experience
2010-11/2012
PC Networks (contract to Verizon Business), Harrisburg, PA
Telecommunications Engineer / Project Manager
Subcontractor assigned to support Verizon Business in Harrisburg, PA as a
Data Project Manager. This Commonwealth of Pennsylvania (CoPA) contract
supports over 40 Governors Jurisdiction agencies and other state agencies
with a wide range of telecommunications services that were previously
provided to CoPA by Level 3 and AT&T. The Data Services portion of this
contract involves transitioning over 2,800 circuits from a Wide Area
Network (WAN) deploying Asynchronous Transfer Mode (ATM) technology to the
Verizon Private IP WAN solution utilizing Multi Protocol Label Switching
(MPLS) technology. As a Verizon Data PM my responsibilities include
providing accurate initial order information and confirmation of Agency
acceptance of circuit delivery date. Coordination of Agency local site
contact to allow access for the Local Exchange Carrier, vendors and other
Verizon service technicians that provide circuit delivery, demarcation
extension and router support. Schedule and lead the data team in
performance of acceptance testing of the new circuit.
. Specifically assigned to support multiple CoPA agencies including:
Department of Transportation, Department of Corrections, Pennsylvania
State Police, Public Utility Commission, Pennsylvania Game Commission and
Fish and Boat Commission.
. Originated a mail merge program which automates data population into Data
Circuit Cut / Transition sheets eliminating errors from manual data entry
and increasing sheet completion time over 90%.
Weitel telecomm, King of Prussia, PA 2010
Engineering Analyst
Subcontractor supporting the Broadband Initiatives Program (BIP), USDA
Rural Development, Rural Utilities Services. Accomplished review of
infrastructure proposals for soundness of design, adequacy of network
capacity, reasonableness of project costs and construction schedules.
Familiarity of licensing requirements and construction permitting. Working
knowledge of Physical Layer technologies including: Passive Optical
Networking (PON), Digital Subscriber Line (DSL), Hybrid Fiber Coax (HFC),
WiMAX/Canopy/Wi-Fi (muni/mesh), 3G and 4G Mobile, and Broadband-over-Power
Line (BPL). Network Engineering experience regarding project budgeting,
construction practices, permitting and licensing, system and network
design, capacity planning, network traffic analysis (efficiency,
contention, oversubscription), and radio planning (path loss, link budget
analysis). Possess construction and outside plant experience regarding:
underground plant, aerial plant, tower construction, site acquisition, and
licensing and regulatory requirements.
. Personally reviewed over 60 applications. Authored technical reports of
network feasibility.
. Performed NQC (Network Quality Control) on Network Analysis reviews.
Edit and consult to establish consensus.
sprint nextel, Norristown, PA 1999-2009
Planning Analyst - post merger
Provided planning, design, capacity management and optimization of the
signaling, data and voice transport networks in the greater Philadelphia
and Pittsburgh markets. Monitored, maintained, and forecasted required
capacity in the transport network to meet growth demand in the market. The
transport network consists of T1's, DS3's and SONET OCx's required to
connect different network elements to carry telco traffic used for
signaling, data, and voice traffic to cell sites and trunk network in the
greater Philadelphia and Pittsburgh markets. Analyzed existing network
design and identified and implemented opportunities for improvement in
service quality, stability and cost savings. Initiate and monitor internal
work order process for transport network in respective markets according to
requirements and per forecast.
. Managed three concurrent T1 disconnect projects in the Philadelphia
market resulting in (481) T1 line disconnects, reducing operating expense
by $2.3M per year.
. Recognized for work supporting the New York market during a network
reconfiguration. Verified database then executed (1,025) T1 circuit
disconnects resulting in cost savings of $1.8M annually.
. Subject matter expert for two process improvement committees "Nextel
migration" and "DS3 Ordering". Committee results directly impacted
operations with a reduction in disconnect errors and improved operational
efficiency.
Fixed Network Engineer - pre-merger
Responsible for research, analysis, design and provisioning of T1, DS3 and
OCx's riding copper, fiber, and microwave circuits in the Mid-Atlantic
region. Provided tracking, follow-up, and escalation of ASR orders placed
with Verizon and regional independent telephone companies in eastern
Pennsylvania, Delaware, southern New Jersey and upper Maryland. Primary
point of contact for utilities coordinator regarding telecom issues which
included site development and E911 emergency services. Maintained and
audited various databases used by Nextel corporate and regional groups for
Network Engineering functions. Primary resource utilized was Metasolv TBS
(Telecom Business Solutions) - single repository for circuit configuration,
equipment inventory, and termination equipment. Familiar with Verizon's
Carrier Services Gateway (CSG) tool as well as SBC/ATT Access Ordering
System used for wireless wholesale customer interface with the LEC.
. Provided field support for the fixed network build at Dover speedway
supporting NASCAR. This (50) T1 project was diversely designed to prevent
catastrophic failure and completed on time.
. Supervised testing and compliance of 911 and E911 emergency services.
Engineered E911 trunking for the state of Delaware and Chester and
Delaware counties, Pennsylvania.
omnipoint communications, West Norriton, PA 1997-1999
Network Engineer / Provisioning
Designed and implemented circuit ordering procedure for extensive network
build-out. Managed ASR orders placed with vendors. Interface with
construction department representatives regarding circuit status, right-of-
way issues, demarcation placement, and initial site walks.
. Established over (350) T1 lines in 18 months, rapidly establishing the
Philadelphia network.
. Liaised with the local exchange carrier in establishing non-traditional
types of circuit demarcation points including billboards, railroad right-
of-way, catenaries, and other non-building locations.
COMCAST CELLULAR COMMUNICATIONS, King of Prussia, PA 1995-1997
Cell Operations Technician II
Autoplex System 1000 Series II and CDPD base stations. Daily support to
greater Philadelphia region. Perform scheduled maintenance, correct
hardware deficiencies, and improve quality of system performance. Drive
test assigned region evaluating call quality, customer complaints,
interference and related items. Provide feedback to engineering, proactive
in resolution of degraded system performance. Responsibilities include all
equipment associated with assigned cell site equipment to include: AT&T
base station, power back-up systems and rectifiers, emergency generator, T1
related equipment, external tower lighting, alarm systems, fire suppression
systems, autodialing systems, transmission lines, etc.
INTECH (contract to Hughes Network Systems), Jacksonville, Orlando, New
Orleans and Memphis 1994-1995
Field Engineer
Cell Site Commissioning: Hughes Network System GMH 2000 digital cellular
system. Working independently, troubleshooting and commissioning base
transceiver stations. Routine tasks include transmit and receive loss and
gain path testing, T1 link verification, analog loop back testing, system
clock tests and combined RF testing. Other tasks included complete system
troubleshooting and repair, hardware ROM upgrade, instruction and training
of other field engineers. Standard communications test equipment used,
specifically: UNIX and KERMIT based software, CTC T-Star 2000 digital
communications test set and HP 8921 cellular test set.
GTE GOVERNMENT SYSTEMS, Chesapeake, VA 1989-1994
Field Engineer II
System Analysis: AT&T Autoplex system 1000 series I & II cell sites.
Worked as a team member for the evaluation of existing systems installed in
Seoul, South Korea. Tasks included complete cell site inspections,
independent antenna sweeps and RF combined tests. Data was compiled using
Procomm + and work processing software. Standard communications test
equipment used, specifically: Traxar GPS and IFR FM/AM 1600S channel
service monitor.
Argentina Cellular Installation: Cellular base stations and switches
included: Plexsys, Novatel and Astronet. Field Engineer for successful GTE
led consortium (CTI) providing cellular service to more than 1,600 cities
and towns across Argentina. Worked with general contractors to insure
sites met all technical requirements before shelter installation. Prepared
preliminary and performance status reports to regional managers.
Inventoried and installed cellular equipment into the shelter. Performed
power-ups, test procedures and final commissioning of systems. Responsible
for maintenance of regional systems. Identified and corrected problems.
Argentina Cellular Build: Team Leader for initial nineteen (19) cellular
shelter builds. Assisted with prototype specifications, power requirements
and all associated hardware. Developed parts lists, work instructions, test
instructions, and wrote technical manuals. Conducted interviews of
temporary and full time candidates. Maintained personnel, manning, and
training databases. Supervised work groups during shelter configuration and
final load out, RF testing, and shipment to Argentina.
Government Contract Support: Provided in-house and on-site engineering and
technical support for a $2.3M government contract upgrading direction
finding capabilities on existing submarine electronic surveillance measure
systems. Member of product assurance preliminary review board representing
engineering department. Maintained technical library including military
specifications and standards.
Education
146 of 180 credit hours completed towards BS, Applied Science, Rochester
Institute of Technology, Rochester, NY
AS, University of the State of New York, Albany, NY
Certifications and Licenses
Certificate in Voice Communications, College of Applied Science and
Technology, Rochester Institute of Technology.
Federal Communications Commission general radiotelephone license with RADAR
endorsement; PG-8-6237.
Professional Development
General telecommunications training; Telcordia - Network Fundamentals,
Advanced Information Technologies - Fundamentals of Telecommunication.
Vendor specific telecommunications training; Tellabs - Titan 5500 (DCCS)
Digital Cross-Connect System, Ericsson - CME 20/CMS 40 system survey,
AT&T - CL3615 CDPD Mobile Data Base Station O&M, CL1517 Autopace System,
CL3502 Autoplex System 1000 Series II Cell Site maintenance, CL1000X
Autoplex Station Switch, Plexsys - D150 Cellular Base Station Switch.
Software training; Maxwell - Introduction to MS Excel 5.0/7.0,
Introduction to MS Access 7.0, Intermediate Access 7.0, SkillSoft -
Working with UNIX Programs, TBS (Telecom Business Solutions) inventory
software, Bill Trak Pro billing software, CellTrack - inventory software,
TCMS (Telco Cost Management System), JAX (Teleworx) - Fixed Network design.
Military Service
United States Navy, Electronics Technician (communication) First Class,
March 1975 to November 1987. Consisted of two (6) year enlistment periods.
Navy 1981 - 1987 2nd enlistment, honorable discharge.
Electronics Technician first class (E6). Work center supervisor for
submarine antenna and electronic
surveillance measures shops on forward deployed submarine repair ship USS
Orion (AS-18) located in
Sardinia, Italy. Previously stationed at Fleet Training Center, Electronics
School, Norfolk, VA. Repaired
and calibrated electronic test equipment.
SCHOOLS and TRAINING:
Miniature Electronics Repair (2M), (4 wks)
Instructor Training (3.5 wks)
Precision Measuring Equipment Metrology (PMEL)
- Electronics Accelerated (6 wks) [honor graduate]
- Microwave Measurement / Calibration (4 wks);
Micro-Advanced Electronics Assembly Repair (2M), (2 wks)
Navy 1975 - 1981 1st enlistment, honorable discharge.
Electronic Technician second class (E5) - Electronic Warfare System
Technician (1482). Duty stations
included Wyman Support Detachment Bay St. Louis, MS and USS Flying Fish
(SSN 673) fast attack
submarine home port Norfolk, VA.
SCHOOLS and TRAINING:
Basic Digital Principles (4 wks)
Electronic Technician "A" School (17 wks)
Basic Electricity and Electronics (6 wks)
General
Maintain current U.S. passport, experienced traveling and living outside
the United States.