Customer Service Manager

ANDREW BAGNOLE

973-***-**** Hackettstown New Jersey 07840 * *************@*****.***

OBJECTIVE- To obtain career with

EDUCATION

William Paterson University

Wayne, NJ

Bachelor of Science; Business Administration

Graduation January 2013

Concentration: Business Management

GPA 3.0

County College of Morris

Randolph, NJ

Associates of Science; General Professional Studies

May2010

GPA 3.0

WORK HISTORY

Panera Bread

Mount Olive, NJ

Assistant Manager 06/2006-08/2012

Work with customers to process their order and ensure they have a pleasurable experience

In charge of the organization, Inventory, Quality Assurance, Shift Management

Strong verbal, listening, presentation and writing skills

Customer service, Training schedule, Cash handling & Banking

UPS Store

Hackettstown, NJ

Assistant Manager

08/2012-03/2013

Client Services, cash handling, inventory control, worldwide shipping

Automated Data Processing ADP

Parsippany NJ

Client Service Representative

05/2013-Present

In Client services handled, payrolls transactions, banking transactions, taxes, billing

inquires, retirement planning, shipping details. 401k,IRA’s, workers comp.

SKILLS

Strong skills in organizational development, training and certification management processes,

Proficient in Microsoft Word, Excel, Access, PowerPoint, Outlook, Cash Handling, Monetary and

Banking Transactions, Handling of Confidential and Sensitive Information.

REFRENCES AVAILABLE UPON REQUEST

Contact this candidate