ROY STEPHEN GUILLEN
**** **** ********* ● San Antonio, TX 78249 ● 512-***-**** ● *******.***@*****.***
EDUCATION
The University of Texas at San Antonio, College of Business San Antonio, Texas December 2014
Bachelor of Business Administration
Fourth-year Undergraduate
• Track: Management Information Systems
• Overall GPA: 3.87
• Major GPA: 3.95
La Universidad Latinoamericana de Ciencia y Tecnología San Jose, Costa Rica May 2011-December 2012
Bilingual Bachelor of Business Administration
• Overall GPA: 3.90
EXPERIENCE
Logi Group, Inc. – Real Estate Account Services Assistant; San Jose, Costa Rica 2011-2012
• Collected rent and managed accounts payable by keeping close track of due dates for maintenance bills
• Engaged with members of the local community in Spanish in order to hire associates to monitor real estate holdings
• Created a comparative market analysis of commercial and real estate properties in San Jose and surrounding areas
• Inspected structures, such as buildings, fences, roads and carried out activities or scheduled repairs as needed
• Developed an understanding of business operations in a foreign country including culture, politics, and language
Brookstone – Assistant Sales Manager; Austin, Texas 2010-2011
• Responsible for biannual inventory control, daily treasury, and accounting documentation for store unit
• Corresponded with corporate office to formulate contests and revenue goals to increase sales volume by 15%
• Maintained a 1% sales return rate and solidified consumer base by providing excellent customer service
• Trained and delegated tasks to 20 employees in order to ensure smooth operations during busy seasons
• Resolved customer complaints, employee conflicts, and order errors in a commendable manner
Princeton Technology Corporation – Field Application Engineer Intern; Taipei, Taiwan 2008
• Utilized C to efficiently program micro controller unit driving demo boards in a specified time frame
• Provided friendly and professional client support on the functionality of integrated circuits products
• Worked with a team to draft technical reports for customers and the analysis of integrated circuits and spec notes
• Designed demo boards displaying the functionality of integrated circuits to show to management
ACTIVITIES
Association for Information Systems San Antonio, Texas 2013- Current
• Participated in workshops relating to IT industry news, updates, and standards
Entrepreneurship class Business Proposal Team Project; San Jose, Costa Rica 2012
• Planned a startup business to sell a specialized product through its first two years of startup
• Created a financial analysis of the pros and cons of producing and selling a product
• Performed market research analysis to determine feasibility in acquiring manufacturing facilities for product
HONORS
Dean’s List at University of Texas at San Antonio 2013
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Dean’s List at La Universidad Latinoamericana de Ciencia y Tecnología 2012
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ADDITIONAL
Computer Skills: Programming C, C++, Java, HTML Languages and Microsoft Word, PowerPoint, Excel, Access
Languages: Fluent in Spanish, Conversational in Mandarin
Interests: Assembling computers, soccer, playing guitar and trumpet, and travelling
Work Status: Dual Citizenship United States and Costa Rican. Eligible to work in the U.S. with no restrictions.