MARITZA PAGAN

***** **** **** ****** - *** ***

Aurora, Colorado 80011

Cell: 303-***-**** or ab94ba@r.postjobfree.com

Customer Service

Professional Summary:

. Answered incoming phone calls, information requests and collected

departmental mailings

. Organizational skill, alpa/numeric filing of records

. Cash handling, check transactions, processed deposits

. Marketed services available to customers

. Scheduled follow-up appointments with customers

. Data entry of fair market values from customer sales transactions

. Adhere to company policies procedures

. Accept, sort, filed and delivered incoming U.S. Mail

. Processed shipments with other carriers according to mail services

. Followed Postal Service and other carrier guidelines, procedures,

goals and deadlines

. Preparation of mass survey mailings to 6000 students per college

semester/recording results

. Obtaining in-take information from potential students for the

Community College

. Proficient in MS Windows 95, 98 and 2000

. Working knowledge of data entry

. Assembling, correlating and organizing paperwork/for Office of

Institutional Research Library

. Provided secretarial/clerical support for the front desk

. Experience in handling confidential documentation and records

Work History

Aurora Mental Health Custodian/2012 -

Present Aurora, Colorado

Unique Creations Gallery Sales Associate/2011

- 2012 Aurora, Colorado

Providers Resource Clearinghouse Office Support Staff/2008 - 2009

Aurora, Colorado

Community Transitions Program Office Support Staff/2008 - 2008

Aurora, Colorado

Community Living Program Office Support Staff/2007 -

2008 Aurora, Colorado

Denver V.A. Medical Center Mail Clerk/2007 -

2007 Denver, Colorado

Wells Fargo Bank Teller Bank Teller/2002

- 2003 Ellensburg, Washington

Community College of Aurora Clerical-File Clerk/1999 -

2001 Aurora, Colorado

Education: Community College of Aurora, Aurora, Colorado

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