PERSONAL INFORMATION

Full Name : Dogan AR

Date of Birth : 03.08.1981

Place of Birth : Istanbul, Turkey

Cell Phone : 90-532-***-**-**

E-Mail : ab9442@r.postjobfree.com

Address : Bakirkoy - ISTANBUL

PROFFESSIONAL ACCOMPLISHMENTS

Microsoft Certified Systems Engineer ( MCSE ) - MICROSOFT ( 2003 )

PROFESSIONAL EXPERIENCES

12/07/2010 - 06/11/2012 : Istanbul Foundation for Culture and Arts,

Istanbul

System Administrator:

. Ensured zero down time by carrying out proper maintenance of servers and

networks

. Was Responsible for support for HP DL Series Servers related issues, HP

MSA2312fc Storage and HP MSL2024 Backup Library.

. Managed Juniper SSG20 and Cisco2960 Network Switches

. Managed Vmware Esxi Servers

. Managed Windows Operating Systems

- Windows 2008 Terminal Server

- Windows 2008 File Server

- Windows 2008 Domain Controller and Additional Domain Controller

- Exhange 2010 (DAG)

- Microsoft Sql Server, Linux Smtp Server, Blackberry Server and

Hummingbird DM Server

. Designed, planned and implemented Backup Policy

. Managed HelpDesk Operation

. Researched and implemented new technologies as needed

14/11/2008 - 01/06/2009 : MAP Aviation Energy, Istanbul

System Administrator :

. Configured and was troubleshooting of Windows Servers

. Monitored Server performance

. Managed Active Directory, DNS, DHCP and Group Policy

. Was Responsible for configuring and managing Backup Server on HP-UX

. Provided technical support for EDI Programs

01/06/2006 - 04/06/2007: 3M Company, Istanbul

Helpdesk Specialist :

. Managed user accounts, groups, print queues and controlled access rights

using Active Directory

. Provided deployment end user support for Lotus Notes,Windows XP, MS

Office 2003 and other desktop software

. Installed and supported PDAs, such as Blackberry and Palm

. Administered and supported local/LAN printers

. Installed and tested SMS packaged applications

. Monitored server performance

08/12/2003 - 23/12/2005 : Hewlett Packard Call Center, Istanbul

Technical Support Specialist:

Provided remote support to HP end users on their Hp Wintel

Products(Servers, Tape Drivers, Desktop Computers, Notebooks,Thin Clients

and IPAQs.

01/06/2003 - 05/12/2003 : Yasar Factoring, Istanbul

IT Specialist:

Provided end user support for Desktop Computer, Notebook, Printer, Fax.

EDUCATION

Anadolu University - Economy Of Business - 2009 ISTANBUL

Bahcelievler Technical High School - Electronic - 1999 ISTANBUL

PROFESSIONAL COURSES

25 March 2013 - 27 September 2013 : English Language Course (International

House - Cape Town, South Africa)

1-2 May 2004 : Creating Team Synergy ( Synergy Education and Consultant ) :

Training in team-building and customer satisfaction, both in a classroom

environment and outdoors, by using a living-doing teaching methodology.

19-26 December 2003 : Training of HP Products (Hp Turkey)

( Hp Turkey ) : Technical Training about HP Server, Storage, Pc, Ipaq and

Notebook Products.

11-12 December 2003 : CRM and Soft Skill ( Metis - Pelin TOROS )

8-10 December 2003 : Troubleshooting Training ( Komdatasoft - Omer ERKMEN )

February 2002 - November 2002 : Microsoft Certified System Engineer (Bebim

Education Centre)

March 2001 - Janurary 2002 : English Language Course (Bebim Education

Centre)

REFERENCES

Name And Surname Company

Position Phone Number

R.Enis Opak Danone IT

Service Desk Manager 90-533-***-**-**

Semin Aksoy Istanbul Foundation for Culture and Arts HR Manager

90-212-***-**-**

Vural Kurt Anadolubank

Project Leader 90-533-***-**-**

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