KOFI M. FIELDS

**** ***** ****** *********, ** **206-5708 . H: 443-***-**** C: 443-956-

**** . ab93vq@r.postjobfree.com

Electronic Technician / Service Technician

PROFESSIONAL PROFILE

Highly motivated, results-driven leader, skilled in analyzing and

evaluating workflow needs and orchestrating teams to implement strategies

that increase productivity, enhance quality, and improve cost

effectiveness.

EDUCATION

ITT Technical Institute - Owings Mills, MD

June 2012

Associate of Applied Science in Information Technology - Computer Network

Systems

. Cumulative GPA 3.94

. Awarded Highest Honors

. Dean's List Student

DeVry Institute of Technology - Decatur, GA

February 1989

Associate of Applied Science - Electronics

CERTIFICATES

Operation Specialist "A" School, Fleet Training Center; DamNek, VA

1993

A Plus, and Network Plus, ICTS Towson University; Baltimore, MD

2001

PROFESSIONAL/TECHNICAL EXPERIENCE

Account Manager June 2009 -

Present

CRICKET COMMUNICATION

Baltimore, MD

#1 Salesman in the region

. Develop lasting relationships with customers in order to maximize

revenues for the company

. Developed and implemented strategic sales plans and techniques to

accommodate corporate goals

. Prepared detailed proposals for the customer that included hardware,

software, and services to meet and exceed monthly sales and revenue

objectives

. Proficient with Dell POS Optiplex systems

Outside Plant Technician/Compliance Inspector Nov 2004 -Sept

2008

VERIZON Hanover, MD

. Spearheaded the advanced construction of fiber optic plant (FIOS) and

network infrastructure

. Supervised team of quality assurance developers building fiber optic

plant

. Oversaw and managed sub-contractors and successfully balanced the

delegation matrix on an average of 500 concurrent construction

projects per year

Kofi Fields 443-***-**** 2 of 2

Professional/Technical Experience (continued)

. Successfully shortened the development cycle by creatively working

outside the traditional interfaces to support " First to the Market"

product launch, while ensuring adequate time was spent on product

testing. Saved the company an excess of a half a billion dollars in

start-up revenue.

Electronic Technician / Service Technician March 2003 - March

2004

NETVERSANT SOLUTIONS Baltimore, MD

. Assisted in performing advanced installation and routine maintenance

of structured cabling systems, access control, and surveillance

devices

. Acquired ability to use system documentation and manuals to interpret

schematics, logic diagrams, and failure reports

. Properly calibrated all test equipment, adjusted and troubleshot UPS

devices and equipment

. Provided excellent customer service at all times while fulfilling

project requirements

Compliance Inspector / Service Technician Oct 1995 - March

2003

COMCAST CABLEVISION Baltimore, MD

. Successfully custom installed and provided routine maintenance for all

cable network construction and services

. Provided finished product inspections for verification of specs set by

the company and local county

. Generated reports associated with specific job duties pertaining to

the budget and bottom line

. Implemented custom installations; dressed, labeled, and maintained

DACS, PBX, CAT 5e, T1, T3, and coax cable

. Ensured and provided 100% customer service satisfaction consistently

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