Technician Assistant

Marco Phillips Home: (***)

***-****

*** ******* ******, ***. ** Email: *********@*****.***

Brooklyn, NY 11233

QUALIFICATIONS:

Certificates: CompTIA A & CompTIA Network+

Dell DCSE: laptops, tablets, desktops and printers

Knowledge OS: Mac OS-9, 10 & X, Server 2003 & 2008, Windows- XP, Vista, 7 & 8

• Install and configure applications on computers as required

• Set up DHCP, DNS & Active Directory; Add users accounts to Active Directory

• Create Virtual PC & VMware: workstations; configure Routers

• Knowledge of Microsoft Office, Adobe: Photoshop & Illustrator

• Troubleshoot: hardware, software & operating systems

EXPERIENCE:

Technical

IT Tech Deploy new laptops, desktops or printers in NYCDOE schools/offices

Activate Microsoft Windows and Office on Lenovo & Dell laptops/desktops

Set TCP/IP on printers (Lexmark)

Join MacBook Pro or iMac to wireless networks

Do assets verification on devices

Service Technician Replace hardware parts or troubleshoot software problems on site

Field Technician I Log into World Wide Tech portal in the morning and accept open calls

Pick up replacement part or parts from pick-up postal office

Travel to customers’ location and replace broken computer parts on-site

Light Industrial

Superintendent Manage day-to-day maintenance and repairs in a residential building

House Painter Restore apartment ceilings, walls, and molding to original color in the buildings

Stocker/Receiver Assist customers in finding and transporting merchandise

Stock merchandise onto shelves in assigned isles

Education

Teacher Assistant Assist in advanced-photography and painting courses

Math Tutor Help students with geometry, algebra and pre-calculus problems

Gallery Intern Greet patrons and communicate details about artists’ work in the gallery

WORK HISTORY:

IT Tech, ICC (Interface Computer Communications), New York City October 2013- Present

Service Technician, Barrister, New York City August 2013- Present

Field Service Technician, F2Onsite, Brooklyn, NY July 2013- Present

Superintendent, Apartment Building 2007- Present

House Painter, Employed by Private Contractors 2005- Dec 2012

Overnight Stocker/Receiver, Lowe’s, Brooklyn, NY Dec 2009- Apr 2010

Teacher Assistant, Temple University, Rome, Italy & Philadelphia, PA Jan 2006 - Dec 2006

Intern, Galeria Galou Gallery, Brooklyn, NY Jun 2004- Aug 2004

Math Tutor, Brooklyn College: Learning Center Sep 2002- Jan 2004

EDUCATION:

Brooklyn Adult Learning Center, Brooklyn, NY Sept 2012- June 2013

CompTia Network+ Certification

CompTia A+ Certification

Temple University- Tyler School of Art, Rome, Italy/ Philadelphia, PA Aug 2005-Aug 2007

Masters of Fine Arts, Painting

Brooklyn College- City University of New York, Brooklyn, NY Feb 2004

Bachelor of Arts, Art

Distinctions:

Teaching and Technical Assistantship Award: 2005 and 2006. (Temple University)

Charles G. Shaw Memorial Award 2004. (Brooklyn College)

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