Customer Service Sales

Ivan Otero

PC Technician at Robert Half Technology

*******@***.***

Experience

PC Technician at Robert Half Technology

March 2013 - Present (8 months)

• Remove and install new hardware

• Install, configure, and update software on old or new devices

• Troubleshoot any errors or issues that arise with the installation of new devices

Network Administrator at La Super Pulga LLC.

September 2011 - Present (2 years 2 months)

• Provide Network Administration for Windows Server. (Knowledge of Windows server 2008)

• Provide end user client side support for Windows, Office and site specific applications.

• Create and maintain documentation.

• Hardware and Software Repair and Maintenance

* Database and Inventory Management

• Troubleshoot

• Update

Crew Member at McDonald's Corporation

September 2009 - July 2011 (1 year 11 months)

• Presented quality customer service

• Met customer needs

• Handled inventory and stocking duties

Roofer at Ace American Inc.

February 2009 - June 2009 (5 months)

• Forklift Driver

• Installed and removed roofs

• Repairs and Reroofs

Construction Foreman at DDR Drywall Inc.

March 2005 - January 2009 (3 years 11 months)

• Jobsite Foreman

• Delivered materials to various job sites

• Installed and removed drywall

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Languages

Spanish

Skills & Expertise

Small Business

New Business Development

Start-ups

Coaching

Team Building

Social Media

Sales Management

Social Media Marketing

Customer Service

Sales

Online Advertising

Education

ITT Technical Institute

Associate of Science (AS), Computer Networking Systems, 2009 - 2012

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Ivan Otero

PC Technician at Robert Half Technology

*******@***.***

Contact Ivan on LinkedIn

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Contact this candidate