Customer Service High School

Sent from my iPadMarlin Staub

*** *. *** ******

Allentown, Pa 18102

Primary Phone: 484-***-****

*********@*****.***

OBJECTIVE: Seeking employment with an organization that can utilize my experience as a certified customer care and support professional.

EXPERIENCE:

Molly's Irish Sports Bar-Bethlehem, Pa 6/2013-Present

Server

Seated customers.

Attended to customers need.

Placed food and drink order.

Prepped station before and after work shift.

Famous Smoke Shop-Easton, Pa 3/2010-12/2012

Application Verification Specialist

Making outbound calls.

Tracking down lost packages.

Calling banks and credit card company for verification on customer’s billing information.

Releasing shipment orders on time.

Travel Impressions-Bethlehem, Pa 11/2003-7/2009

Reservation Agent/Online Help Desk

Answering inbound calls and assisting with online reservations.

Giving quotes on a reservation to agents, made changes to existing reservation.

Met all monthly established goals pertaining to travel reservations.

Customer service.

Called airlines for any changes.

EDUCATION

Dieruff High School- Allentown, Pennsylvania 2001

Allentown Business School- Allentown, Pennsylvania 2003

The Vision Beauty Academy School-Allentown, Pennsylvania 2012

REFERNCES: Available Upon Request

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