Alejandro Rivas
Houston, TX. *****
************@*****.***
PROFILE
Secure employment in IT to advance career, while utilizing education, skills and experience, and
contribute to employer growth.
EDUCATION:
ITT Technical Institute: Class of 2013
Associate of Applied Science : Information Technology- Network System Administration
• Highest Honors
• Perfect Attendance
• Graduated October 3rd, with Honors; 3.56 GPA
SKILLS:
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• •
VMware Active Directory
• •
TCP/IP Complaint Handling
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IP Networking Linux
• •
Microsoft Office Database Administration
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Subnetting Server Exchange 2007
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Ticketing Systems SQL Server Management Studio
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Software Installs Email and Web Services
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Customer Service PC/Printer Trouble shooting
• Software Deployment/SCCM
EXPERIENCE:
Academy Sports & Outdoors Houston, TX March 2012-September 2012
Sales Associate for Team Sports and Camping
• Handle Inventory for deliveries and items purchased/on hold
• Backup Cashier
• Facility maintenance
• Paperwork/Reports
• Excellent customer Service
Kroger Houston, TX June 2011-October 2011
Sales Associate/ Courtesy Clerk
• Maintained Clean Check-Out isles
• Assisted costumers who forgot items
• Delivered customers merchandise to car
• Made sure to provide Excellent customer Service
Day & Night Solutions Houston, TX October 2011-May 2012
Banquets Staff
• Provide Excellent customer service
• Maintain fast paced work
• Assisted 20-30 guests at a time
• Facility Maintenance
• Translator