Customer Service Security

JARASHIA WADE, *** W ***th street, NY, ***** apt # 608 C: (347)

***-****

Email:

************@*****.***

OBJECTIVE: Looking for a position as a Security Guard where I can apply my

years of public law enforcement experience in order to provide a secure

environment for the public.

SKILLS: Security Guard License, Superior customer service, conflict

resolution techniques, and stationary surveillance

Experiences JFC/JFK airport, Queens, NY

Airport Security Agent - 03/13 - present

. Maintain security for JFK airport

. Provided customer service to travelers

. Search and check vehicles and water lines

. Write notes in daily logbooks

City of New York Department of Parks, Queens, NY

Park Attendant (seasonal Hire) - 09/12 - 02/13

. Provide excellent customer service to parks patrons

. Sanitize comfort stations and replenish supplies

. Prepare debris for removal: flag hazardous material for pick -up

. Operate leaf blower, lawn mower and weed whacker to beautify parks

. Paint benches: remove graffiti from walls ands playground equipment

New York City Department of Corrections, Elmhurst, NY

Correction Officer - October 2001 - October 2011

. Maintained Security for the correctional Facility

. Conducted security checks of locks, doors, bars and windows etc.

. Controlled disruptive behavior by appropriate verbal orders and/or

appropriate use of physical force.

. Wrote and read notes in a logbook daily

. Wrote narrate reports describing events that happened such as,

incident reports and disciplinary reports

. Monitored visits between inmates and personal visitors

. Used verbal and listening skills to determine potential inmate

problems, such as suicide risk, intoxication, drug usage, assaultive

behavior, etc.

. Monitored and authorized entrance and departure of employees and

visitors.

. Detected suspicious activities and watched for criminal acts and rule

infractions.

. Operated detecting devices to screen individuals and prevent passage

of

Prohibited articles into restricted areas.

Education

Bronx Community College

A.A.S. Degree Paralegal Studies June/1998

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