Senior Project/Program Manager
Resume:
Michael “Scott” Campbell, MBA
Lake Oswego, OR 97034
480-***-**** *****@**************.***
Qualifications/Experience Summary
• MBA – Technology Management, University of Phoenix 2011
• Project and program management from PO issuance to completion.
• Project take over refining scope and schedule to maximize effort to complete the project with minimal schedule and
budget impact.
• Leadership in the development of process and product improvement teams to redirect or reengineer toward company
vision, mission, and organizational goals.
• Manage product and project installation quality of robotic automation material handling systems in semiconductor
manufacturing plants.
• Pre-project and ongoing project risk assessment and management to avert delays and project expenditures,
maintaining scope and schedule within or under budgets.
• Problem solving and change management of global customers, internal structure, and design change in a timely and
professional manner.
Work History
The Big Blue Ball, LLC. 2012 - Present
Owner
• Currently managing 5 projects in 4 countries; scope, schedule, resources, costs, contracts, and reporting.
• Risk and change management meeting deadlines, milestones, at or under budgets.
• Cross-functional group focus to accomplish team and group goals as directed by organizational goals.
• Supervise and train international and American contractors to manage in country, overcoming communications barriers
to provide solution driven direction.
• Lead, mentor, supervise, manage, and schedule personnel.
• Facilitate meetings with executive management and project stakeholders.
• Create detailed assembly, installation, and O&M product manuals.
• Visual representative of company to the customer providing conflict management domestic and international.
• Technical assistance to the customer, engineering, R&D, manufacturing, supply chain, and sales both pre and post-
sales support.
• Expert software; RSMeans, MS Office, MS Project, MS Visio, Adobe Creative Suite and Technical Creative Suite,
AutoCAD, and Solidworks.
SOPOGY, INC. – A Start-up Company 2010 – 2012
Manager, Field Operations/Quality/Documentation
• Without direction, create the field operations program to meet organizational goals and exceed customer satisfaction of
our product.
• Created and continue to manage, first article manufacturing process, installation, operation & maintenance manuals,
and a document control system reducing the time on-site by 50% and an annual reduction of $250k in travel costs in
2011.
• Successfully hands-on managed the correction of solar field installations repairing international customer relationships
retaining customers after initially losing the customer, which generated $1.5M in potentially lost revenue.
• Developed First Article manufacturing documentation process to reduce material waste, increase on-time delivery,
increase product quality, reduce installation and commissioning time, and increase customer satisfaction.
• Created a continuous improvement program working directly with R&D, global supply chain, manufacturing, and project
management increasing profit margin by 18% through product design and supply chain improvement and redundant
part reduction.
• Establish QA program; R&D, manufacturing, project management, supply chain, field operations QA procedures and
tests.
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Scott Campbell
• Visual modeling of solar block and BOP design structure
ENGINEERING CONTRACTOR (1099) 2009 – 2010
Semiconductor Manufacturing Automation Engineering/Project Management/Design Engineering
• Provided direction and coordination of project scope and schedule.
• Coordinate and facilitate meetings with customers, executive staff, and stakeholders of project progress.
• Programs management of: internal QA, document control, product upgrades, new products, and standards.
• Create procedures and processes to minimize project risks through QA documentation, QA process development, and
QA testing.
• Work with multiple contractors to establish project parameters and scope coordination to accomplish goals.
DAIFUKU AMERICA CORPORATION 2005 – 2009
eFA Corporate Quality Manager
• Directed the quality of robotic automated material handling system installations in semiconductor manufacturing
factories leading to the “Intel Preferred Quality Supplier Award” in 2007, 2008, and 2009.
• Created quality assurance documentation resulting in increased product quality and reduced installation time, increased
profit margins, and reducing customer costs.
• Facilitate meetings with Japanese executives, American executives, and all stakeholders in both countries.
• Manage risks and project issues in American and international locations.
• Data analysis of root cause and business developments locally and abroad.
• Led product and process improvement programs resulting in productive cross-divisional communication and working
relationships, more technically correct documentation, and higher employee productivity increasing bottom line.
• Wrote and published, “Business Continuity Plan (BCP), in the Event of War and Terrorism, Intel Fab 28.
• Fab 11x Rio Rancho LDM4 Upgrade MCS communications Cleanway 700 and Stocker simulations testing.
KIMBROUGH ELECTRIC, LLC.
Project Coordinator ` 2005 – 2005
• •
Manage all business operations Provide commercial bids and residential quotes
THE HOME DEPOT
Head Cashier 2003 – 2005
BELEN CONSOLIDATED PUBLIC SCHOOLS
Technology Coordinator 1999 – 2003
• Lead the direction of the school district technology.
• Manage change with the school board, schools, and administrative services.
• Hire, train, and manage technicians.
• Direct, design, and supervise the complete infrastructure upgrade to the school district IT backbone.
• Develop risk plans to manage downtime and loss of connectivity and phone services at schools and administrative
buildings during each upgrade.
• Meet with executive staff weekly and the school board monthly providing progress reports of project scope, schedule,
and budgets.
• The end of the first year applied for and received $8M in grant money to upgrade all areas of the IT infrastructure.
• The end of the second year the district (17 locations) had T1 internet access in all locations, Lucent PBX, data servers,
administrative personnel trained for data entry, and delivered state mandated data on all students complete and on-
time.
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Scott Campbell
• Year three was named the “Most Advanced IT District in NM Public Schools”.
PRI AUTOMATION, INC. (Start-up to IPO)
Quality Assurance Manager 1997 – 1999
• Create from scratch a quality program to improve tool installation and service quality.
• Create installation and commissioning QA documentation to track installation quality and measure
improvement from project to project.
• Collect data from installations and assess lessons learned to manage risk of future projects.
• Analyze data collected form installations to perform improvement for business needs and direction of
organizational goals.
• Implement a continuous improvement and product improvement programs bringing engineering, R&D,
manufacturing, documentation, service, and installation together as successful improvement teams.
• Company earned the “Intel Supplier Quality Award” both years under my direction.
INTUIT, INC.
Technical Support Supervisor, Quicken and TurboTax for Windows 1995 – 1997
• Lead, manage, and develop 40 technicians providing phone technical support or Quicken and TurboTax for Windows.
Previous Work Experience 1983 - 1995
Attain progressive responsibility positions in a variety of areas including, manufacturing, engineering, aviation maintenance, and
customer service.
Education
THE UNIVERSITY OF PHOENIX
MASTER OF BUSINESS ADMINISTRATION TECHNOLOGY MANAGEMENT 2011
GRADUATE CERTIFICATE HUMAN RESOURCES MANAGEMENT PENDING
EASTERN NEW MEXICO UNIVERSITY
BACHELOR OF SCIENCE INDUSTRIAL TECHNOLOGY 1993
ASSOCIATE OF SCIENCE ELECTRONICS ENGINEERING TECHNOLOGY 1993
ASSOCIATE OF SCIENCE AVIONICS 1990
Applications/Training/Certifications/Affiliations
• •
QA Process Development BACNET Communications
• •
QA Documentation Authoring PLC Programming
• •
QA Testing OSHA 16 – OSHA
• •
American Society for Quality – Regular Member AMP Electrical Devices – AMP Electrical/PRI
#63722832 Automation
• •
RSMeans Beldin and Panduit Cabling: CAT 3/5/5e/6e –
• Belen Schools / Norstan Communications
AutoCAD and Solidworks
•
• Baldrige Management Training (TQT) – Belen
Computer Aided Manufacturing
Schools
• Advanced MS Office Applications
• ICCM Call Center Management Training – Intuit,
• MS Project, PowerPoint, Visio
Inc.
• Merlin
• Success Sciences Corporation Management
• Certified Orbital Welder – AMI, Arc Machines, Inc.
Training – Intuit
• GEMS/SEC Communications Integration
• MCS Communications
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Scott Campbell
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