IT System Analyst/IT Support Engineer(B.Eng, Bosiet,Osha,Seaman)

EZEH MADUABUCHI EMMANUEL(B.Eng, Bosiet, OSHA)

BUILDING 59, ZONE 53 NEW RAYYAN BY COMMERCIAL BANK, DOHA, QATAR

+974-********. (+234)703-***-****. (+234)805-***-**** .***********@*****.***

Date of Birth: 20th Sept. 1983

Nationality: Nigerian

Sex: Male

Marital Status: Single

CAREER OBJECTIVE

To drive and reposition the industry with my professional and result

oriented capacity and to help build and sustain lasting growth for a goal

driven organization that has passion for business excellence and enabling

environment for her employee.

CAREER ANTECEDENT

Linknet Systems LTD on a contract with Total E&P Nigeria Limited. June 2012

Job Title: Software Intervention Services / IT System Analyst

Location: Onshore, Offshore (USAN FPSO-OML 138)

Tasks

. Implements new and maintain existing computer systems.

. Tracks issues and service request via phone, email, chat, etc.

. Accurate record and document all details of the issue or service

request.

. Provide remote access/VPN support

. Provide "how to" assistance on all internally supported devices,

applications and systems.

. Escalate issues to appropriate second and third level subject matter

experts in accordance to service level agreements and follow up on

incidents when appropriate.

. Evaluate and tests off the shelf products to ensure their

applicability to the organization's business requirements.

. Contribute to the creation/facilitation/maintenance of FAQ documents,

knowledge article and user guides.

. Laptop, Desktop computer support (software and hardware)-

configuration, installation and troubleshooting.

. Installation, configuration of computer for end users and taking

equipment inventory

. Support of computer and printer end users.

. Engineering software installation.

Task Systems Ltd on a contract with Total E&P Nigeria Limited. May 2011

Job Title: Client Support and Software Development

Section: Information System and Telecommunication (IST)

Other Location: Onshore, Offshore (AKPO FPSO-OML 130)

Tasks

. Vision Project (pre-visit/Deployment Engineer)

. Replication of user's mailbox on the server.

. Copying of archive files on the network for conversion.

. Synchronization of contacts.

. Synchronization of user's PDA.

. Backup of user's own data.

. Implement means for communication, computer, and information

safeguard and security

. Assist the users in the familiarization of the MS-Vista

environmental aspects and resolve encountered problems.

. Ensure a good quality of the maintenance of the systems

. System sanitization

. Data verification- inventory

CYBERWORLD BUSINESS SOLUTIONS Port Harcourt, Rivers State. August 2008

Job Title: Technical Engineer

Tasks

. provide first level support for basic client ICT issues including

computer maintenance, installation of software's, troubleshooting on

various IT service infrastructure management and basic software

troubleshooting.

. Handling all issues concerning Internet

. Checking for virus and worms

. Checking of internet speed

. Handling all issues concerning wireless network (Wi Fi)

ABLE DESIGNS AND CONSTRUCTION COMPANY (ADACC), May2006-September2007

Job Title: Manager Engineering Department

. Constructed a Power Backup Supply (INVERTER)

. Researched and Designed of Electronics Systems

. Repaired Some of the Electronics Appliances

. Coordinated Project ranging up to N2 million

NIGERIA TELEVISION AUTHORITY (NTA), Victorial Island Lagos, September 2005

Section: Engineering Department

. Transmitted and Coordinated a Life Broadcast

NATIONAL ENGINEERING & TECHNICAL COMPANY LIMITED, V.I. Lagos, October 2005-

April 2006

Section: Instrumentation and Control Department

. Prepare instrumentation work scopes, cost estimates, schedules,

material specs, sketches, construction work packages, and other

required documentation

. Handled, Supervised and learned the things concerning instrumentation

&control.

. Designed of a Instrumentation & control symbols

. Putting down all technical and Electrical report

. Analyzing PID & PFD, LOOP electric, and flow line diagram during the

time of installation

NYSC

Comprehensive High School, Khana, Rivers State . 2008-2009

Job Title: Teacher

EDUCATIONAL BACKGROUND

Enugu State University of Science & Technology (B.ENG in Electrical/

Electronics Engineering) 2006

Federal Government College, Enugu. (Senior School Certificate) 1999/2000

Command Children School, Enugu. (First School Leaving Certificate) 1994

HOBBIES: Reading, Football, Playing Music

CORPORATE COMPETENCE

Ability to learn new ways of doing things

Awareness for teamwork and readiness to work with diverse skills.

Ability to lead and coordinate a team with results.

Proactive in decision making and result oriented.

Problem solving skills and ability to work under pressure.

Computers: Ms Word, Excel, Internet, Auto CAD,Microsoft Exchange

PROFESSIONAL

Occupational Safety and Health Training

Basic Offshore Safety Induction and Emergency Training (BOSIET)

Corporate member Nigerian Society of Engineers- in progress

Graduate member Nigerian Society of Engineers- G12555

Diploma in Cisco Certified Network Associate, CCNA

The Institution of Engineering & Technology, Stevenage SG1 2AY, United

Kingdom (Member)

REFERENCE: On request

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