Customer Service Sales

Professional Statement

Multi-tasking professional with a successful record of accomplishment

in sales, customer service, technology, and entrepreneurial endeavors.

Extensive experience in providing the clients' needs and consultation.

Superior and effective communication skills, especially skilled at

building effective, productive working relationships with clients and

staff. Excellent management and negotiation skills.

COMPUTER SKILLS

C++, Java Script, SQL, VB Net, C#, ASP.NET, Maya, Adobe Photoshop

Adobe Illustrator, Dream Weaver, Auto Cad, and Microsoft Office Suite

Road Runner Internet Experience QuickBooks Gold Mine

EDUCATION

University of Phoenix, Online

Master of Business Administration, Expected Graduation Date: August

2013

Purdue University - West Lafayette, IN

Bachelor of Science in Computer Technology,

Bachelor of Arts in African-American Studies Minor: Communication

Associate of Science in Electrical Engineering Technology,

EXPERIENCE

SUPA Sportz, Gary, IN, May 2002-Present

Trainer, Owner, CEO

. Provide customized private workouts, diet plans, and

consultations

. Develop specific, measurable, attainable, realistic, and timely

goals for clients

. Maintain high levels of customer service, motivation, and

provide constructive feedback

. Manage business operations including budget, personnel,

scheduling, marketing, and general administration

GeoFoundations 21st Century Charter School, Gary, IN, November 2011 -

July 2012

Assistant Teacher / Learning Guide

. Teach 7th Grade students basic skills

. Prepare students for the next grade level as well as college.

. Bring real world experience to the classroom.

Gary Community School Corporation, Gary, IN, August 2008 - June 2009

Salaried AUTO CAD and Information Technology Teacher

. Provided technical instruction and support to students and

staff.

. Brought real world experience to the classroom.

. Provided exceptional computer experience to students.

Triple E Consulting, West Lafayette, IN, February 2004-February 2006

Senior Accounts Manager

. Acted as liaison between client and company

. Secured high volume accounts and exceeded sales goals

. Created and maintained website

. Provided detailed quotes/estimates for website development,

public relations materials, and software installations and

upgrades

AWARDS AND ACTIVITIES

Intercollegiate Varsity Athlete / Letterman, Purdue Baseball Team and

Purdue Track Team;

Vice President, National Pan-Hellenic Council; Member, Kappa Alpha Psi

Fraternity; Member, National Sales Network; Member, Purdue Education

Grant; Recipient, CPR Certified

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