Customer Service High School

Michelle S. Melendez

******************@*****.***

347-***-****

Detailed oriented and proficient in organization and analyzing information.

Strong interpersonal skills, exercise professional judgment, work well

independently and with diverse team. Have good people skills and customer

service.

Global Security,Lead Security Guard, JFK Airport,Queens, NY May,2011

- Juy,2013

. Lead Security (In Charge Of Other Agents)

. Mobile Patrol (Driver)

. Air Craft Guard

. Ramp Guard

. Bag Room Agent

. Search Team

Marshalls / TJ Max, Security Guard, Manhattan, NY August 2010- March,

2011 (International Protective Service Agency)

. Stand By Entry Greet Customers

. Customer Service

. Guard Doors

. Protect Merchandise

. People Skills

Deals (Dollar Tree), Cashier Woodside, NY, May 2009- July 2010

. Maintaining daily records for consumer items/inventory.

. Managing registers as well as aisle maintenance.

. Restock inventory in desired columns.

. Organized several customers behind register while operating machinery.

. Advertiser of additional inventory.

Emergency Management Institution Certificate

-Certificate of Introduction Incident Command System

-Certificate of ICS for Single Resources and Initial Action Incident

-Certificate of Introduction to Continuity of Operations

-Certificate of Continuity of Operations (COOP) Awareness Course

-Certificate of National Incident Management System (NIMS) An Introduction

-Certificate In Home Land Basic Course

-Certificate Fire Guard- Prep Basic Course

-Certificate Crisis Intervention Basic Course

*8-Hour-Pre-Assignment Training Security Course

*16-Hour- On-Job Training Security Course

*8-Hour Annual Training Security Course

*Education/Honor:

-Richmond Hill High School 2004 - 2009 (Regents High School Diploma)

-Briarcliffe College For Criminal Justice 2011 - 2011

Contact this candidate