Manager Technician

D OM I N I K TOMANEK

Resume

Career summary:

I have a strong experience in IT technologies for small and medium offices. My good

u nderstanding of IT technologies and customers’ needs allowed me to build many affordable

and highly efficient networks.

I was also involved in t roubleshooting and solution research process.

Qualifications:

• Masters in Political science – Thesis on Comparing social systems (patriarchate and

mat r iarchate) (University of Pedagogy,Poland-2002)

• Diploma of Business Management (Martin Collage, Australia-2003)

• Restricted cable installer - Install, maintain and modify customer premises

communications cabling (Milcom Communications,Australia-2006)

• Microsoft Certified Technology Specialist: Windows Small Business

Server2008,Configuration (Microsoft Corporation,2010)

Key competencies:

• Solution-focused approach allied to f lexible thinking

Dominik Tomanek -Resume

• Calm and clear thinker under pressure

• Strong organizational skills

• Effective self-regulatory techniques to work independently

• Commitment to q uality outcomes and continuous improvement

• Good understanding of small network environment

EMPLOYMENT H ISTORY:

TR ION I T I nc.

April 2010-present

Technical Manager

Jersey City,NJ

Role:

T rionit Inc. provides comprehensive IT solutions for small and medium businesses in the

health industry, in particular dental offices. In my current role as Technical Manager I am

responsible for onsite project management for new and existing customers.

M y key competencies include:

• Consulting new customers to identify their needs and requirements

Dominik Tomanek -Resume

• Advising customers on the available technological solutions meeting the specified

requirements

• Designing customized IT networks

• Installing the required hardware to provide integrated IT infrastructure including

servers, workstations and phone lines

• Installing the required software

• Conducting software and hardware testing

• Providing ongoing IT support for the existing customers, including infrastructure

maintenance, software updates and t roubleshooting

• Maintaining good customer relations by providing a reliable service in t imely and

p rofessional manner as part of Tr ionit team

ONL I NE-NYC

February 2007-April2010

Network Technician

New York City,NY

Role:

Online NYC, similarly to T rionit Inc. provides IT support and solutions for small and

medium dental offices.

As a Network Technician I terminated network and phone cables. Setup workstations

Dominik Tomanek -Resume

(hardware and software), Installed any additional equipment – x-ray sensors, phones, TV

sets, printers etc. I also provided maintenance and t roubleshooting for all Online NYC

customers.

EUROPOL ENG I NEER I NG .

February 2006-January 2007

Satellite Technician

Sydney,NSW,Australia

Role:

As a Satelli te Technician I was providing service and t roubleshooting to existing Foxtell

Satellite customers. I was also upgrading existing analog systems to newer, digital setup.

KANGAROO PO I NT .

April 2005-October2005

Coffee bar owner and manager

K rakow,Poland

Dominik Tomanek -Resume

Self –employed

2000-2005

Role:

Personal computers; setup, t roubleshooting, repairs and integration

Dominik Tomanek -Resume

PERSONAL DETAILS:

Name: Dominik Tomanek

Place of Bi r th: Proszowice, Poland

Date of Bir th: December 14 1978

Citizenship/Residency: Polish/Green Card, US/Permanent Resident Visa,

A US

Address: 444 Washington Blvd. apt1512

Jersey City, NJ, 07310

Telephone: 646-***-****

E-mail: *******@*******.*** and

f **************@*****.***

Dominik Tomanek -Resume

Dominik Tomanek -Resume

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